Arbitration Online Claim Filing
FINRA Dispute Resolution has recently improved its Online Arbitration Claim Filing system. Any party may submit an arbitration claim using the online system. The online arbitration claim filing system is a fast, convenient, and efficient way to file an arbitration claim.
Note: As of April 16, 2011, the Arbitration Online Claim Filing System will allow customer claimants in cases that proceed with three arbitrators the option to choose between two panel selection methods – a new panel selection method which is known as the Optional All Public Panel rule, or the current panel selection method which is the Majority Public Panel rule. See Notice to Parties – New Optional All Public Panel Rules for more information.
The system allows you to:
- Complete an online Claim Information Form;
- Submit a Statement of Claim, signed Submission Agreement, and other supporting documentation electronically,*
- Pay the filing fee online;
- Generate a printable receipt with tracking number;
- Save partially completed claims as "templates" to be used as the basis for subsequent claims;
- Save multiple partially completed claims and return to them later (Note: partially completed forms must be saved at least once every 60 days or the form will automatically be deleted).
Before you log on to the system, please take a few minutes to review the Online Filing User Guide. It will help you navigate the system and will address most situations that you will encounter. It will also be very helpful to have already prepared your Statement of Claim prior to using the Online Arbitration Claim Filing system. Much of the information in your Statement of Claim will be required on the online form. For further assistance, please view the frequently asked questions.
* In addition, FINRA will absorb all reasonable costs of photocopying your attachments if you submit them electronically.
