Midwest Region Office Key Personnel and Contact Information

Key Personnel at the Midwest Region Office

Scott Carfello
Director
Phone: (312) 899-4430
Fax: (312) 236-9239

Elisa Guerrero
Case Assistant Manager
Phone: (312) 899-4440
Fax: (312) 236-9239

Susan M. Zavis
Processing/Logistical Manager
Phone: (312) 899-4440
Fax: (312) 236-9239

Rosari Domenick
Mediation Administrator
Phone: (312) 899-4440
Fax: (312) 236-9239

Contact the Midwest Region Office

• By Phone:
  Main number for the Chicago office:  (312) 899-4440
  Between the hours of 9 a.m. and 5 p.m.
  
   
• By Fax:
  (646) 625-6050
  
   
• By Email:
  FINRA Dispute Resolution staff members can be reached by email. Email addresses use the following protocol: firstname.lastname@finra.org

City Information

Check additional city and office information from our office guide.