|
|
 |
|
FINRA Dispute Resolution Consulting Services |
A premier dispute resolution authority—FINRA.
Strong Histories—Creative Resolutions
On July 30, 2007, NASD and the member regulation, enforcement and arbitration operations of the New York Stock Exchange (NYSE) consolidated to form FINRA. As a result, NASD Dispute Resolution and NYSE's arbitration department combined operations, creating a shared background of more than 100 years of experience. Through arbitration and mediation—prompt, inexpensive alternatives to the court system—FINRA facilitates the resolution of monetary, business and employment disputes. FINRA also specializes in developing and administering dispute resolution programs for regional exchanges and capitalmarkets around the globe, and has designed special programs for fairly distributing criminal and civil restitution awards. Today, FINRA operates the securities industry's largest dispute resolution forum.
Consulting Services
FINRA is now offering its dispute resolution consulting services directly to businesses outside the securities marketplace.
Our Areas of Expertise:
- Arbitration
- Mediation
- Hybrid dispute resolution methods to meet special needs
FINRA Can Help Your Business By:
- Designing and establishing a dispute resolution forum
- Developing rules and procedures
- Producing manuals for staff or neutrals
- Educating parties and counsel about the forum
- Creating training services for arbitrators and mediators
Expertise that Transcends Industry
Our unique experience as the leader in securities dispute resolution positions us to offer dispute resolution consulting services for other industries. All the elements of our dispute resolution forum—from the use of arbitrators and mediators, to our methods of training, to our education and program development—are applicable to most types of issues and businesses, including:
Employee Dispute Resolution
Employee disputes can be distracting and deter from the primary goal of running your business. FINRA can work with you to help develop procedures for managing employee complaints and grievances, gathering information and ultimately resolving disputes so that all parties involved may return to work. FINRA offers arbitrators and mediators with employment expertise to facilitate the resolution of individual cases, as well.
Customer Complaint Programs
Looking for a faster, more efficient way to address customer complaints? FINRA can help you design and implement a customer complaint program that works—including recommending the best ways to review and settle customer complaints. We can also provide arbitrators and mediators to resolve individual disputes.
Special Cases
FINRA can design customized, individual programs for companies and issues of all types—from complicated disputes involving multiple parties to simple one-on-one disagreements.
Learn More
For additional information on how FINRA's proven approach to dispute resolution can enhance your business, contact William B. Kimme at (212) 858-4368. View our PDF brochure (4, 506 KB).
|
