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| FINRA Dispute Resolution | Mediation | Resources for Parties | Start an Arbitration or Mediation | Arbitration | Resources for Arbitrators and Mediators |
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FINRA Dispute Resolution
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FINRA Dispute Resolution Office Information
Conference and Hearing Rooms: The New York Office has 8 conference rooms and 2 mediation rooms available with the following capacity:
Please check in advance for availability if you will need special equipment like: speakerphone, telephone extension, dry ink board, easel, TV, VCR, or overhead projector.
Delivery and Pickup: Anyone with pick-up's, deliveries of exhibits should notify FINRA with the information concerning what is being pick-up or delivered.
Emergency Procedures: In the event of an emergency, please contact a staff member immediately. The staff is familiar with emergency procedures and are ready to assist you. If an emergency occurs after hours and there is no staff available, please contact building security at (212) 417-7311 or 7312.
To reach a 911 emergency operator, please use any phone and dial 911. Please note there is no prefix number used to reach an outside line; just dial 911.
Facsimile Machines: There is a facsimile machine dedicated to parties’ and arbitrators’ use located in the reception area. The facsimile number is (646) 625-6027.
Faxing: The general office fax number is (646) 858-4429. As a courtesy, visitors may receive faxes free of charge. All incoming faxes must be clearly marked with the visitor’s name and the conference room assigned to the hearing. If you are expecting a fax, please notify the receptionist. You may retrieve faxes in the reception area. In order to avoid interruptions to the arbitration or mediation, we will not deliver the faxes to the conference rooms. The cost for sending a fax from our office is $.50 per page.
File Retrieval: FINRA Dispute Resolution staff will retrieve an archived closed file for parties only. The cost for retrieval of a file is $25.00 and the cost to return the file to archives is $25.00. These charges will be passed on to the party requesting the file.
Off-Site Copying Service:
Photocopies: There is a photocopy machine dedicated to parties’ and arbitrators’ use located in the reception area. Please limit usage to up to 15 pages. In the event there is a large photocopy requirement, please use an off-site service.
Restroom Facilities: located just off of the elevator lobby. The restrooms are locked. You will need to obtain the combination from staff. The restrooms are shared with another building tenant. As a courtesy to others, please remember to keep the common restrooms neat.
Storage of Materials: Parties and arbitrators must make arrangements with the FINRA Dispute Resolution staff person to leave any materials overnight in the conference room. FINRA Dispute Resolution assumes no responsibility for loss and/or theft of exhibits stored overnight. If parties wish to ship documents to FINRA Dispute Resolution in advance of a hearing, they may do so. FINRA Dispute Resolution staff will place the documents in the hearing room. FINRA Dispute Resolution cannot store exhibits between hearing dates because of space constraints; therefore, parties must make arrangements for pick-up or shipment of materials following conclusion of a hearing or dates of hearing. FINRA Dispute Resolution staff will not be responsible for arranging shipment or transfer of documents to another location; however, parties may arrange to have documents picked up and shipped from the FINRA Dispute Resolution office.
Tape Duplication Service: Parties may request duplicate tapes of a hearing. The cost for this service is $15.00 per tape if a tape is duplicated by FINRA Dispute Resolution. In the event of a large or rush duplication request, FINRA Dispute Resolution uses the services of an outside vendor. The charge for this service is $15.00 per tape plus a messenger fee of $15.00.
Telephone Usage: Telephones in the reception hallway are available for local phone calls. To access an outside line, dial "9" and the phone number. Long distance calls must be placed with either an operator or with a telephone calling card. Again, please dial "9" to access an outside line.
Witness Waiting Area: A witness waiting area is provided.
Hotels/Food and Dining/Parking
The following links provide lists of hotels, food and dining, and parking facilities close to our offices.
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