Who are the Arbitrators?
Arbitrators are impartial persons who are knowledgeable in securities industry disputes. Each sponsoring organization maintains a roster of individuals whose professional qualifications and experience qualify them for service as arbitrators. The arbitrators are not employees of the sponsoring organization and they, not the sponsoring organization, will decide your dispute. The arbitrators do, however, receive an honorarium from the SROs.
Under the Uniform Code, cases will be decided by one or three arbitrators, depending on the amount in dispute. Unless a customer elects otherwise, the majority of the members of such panels are individuals referred to as "public arbitrators" who are neither associated with nor employed by a broker/dealer or securities industry organization. Remember to review the arbitrator selection methods contained in the arbitration rules of the sponsoring organizations.
The Director of Arbitration (Director) will inform the parties of the names and business affiliations of the selected arbitrators, their employment histories for the last 10 years, as well as any conflict information disclosed pursuant to the Uniform Code. Some parties are interested in previous awards issued by prospective arbitrators. Each sponsoring organization has developed procedures to make available information on customer awards issued since May 1989.