Web CRD/IARD Account Refund Requests

Firms may choose to withdraw funds from their Web CRD/IARD FINRA Flex-Funding Account (formerly named Daily Account) due to various circumstances (e.g., renewal refund, or account overfunding). To request a refund from your firm's Web CRD/IARD account:


Send an email to FINRA Refunds:


  • Email must be sent from an appropriate firm signatory
  • Reference the Firm CRD number
  • Include requested refund amount 


Please include the total balance of your firm’s CRD/IARD account for verification purposes in the email.


Note: The refund check will be made payable to the firm and mailed to the address of record. Most refund requests should be processed within 10 business days of receipt except during the annual renewal season.