CRD Frequently Asked Questions

Accounting

 

What payment methods are available for me to fund my firm’s Daily account?


 

What is Web CRD E-pay?

Web CRD E-Pay allows your firm to authorize electronic payment (ACH payments) directly from the firm’s designated bank account to the firm’s Daily and/or Renewal Accounts. FINRA will not charge firms any fees for utilizing E-Pay; however, firms should verify with their banks whether ACH transaction fees will be assessed by the bank for using E-Pay. Note: There is a 2 business day turn-around time if the transaction is submitted before 8 p.m. Eastern Time (ET).

 

How do I set-up an E-pay account?

You can set-up an account by visiting the Web CRD/IARD E-Pay page, or you can access the site directly at http://epay.finra.org. Once you have access to the E-Pay Application page, click on "I am a New E-Pay User" and follow the instructions to set-up your account.

 

I forgot my user ID for E-Pay, how do I find out what it is?

If you kept the confirmation email you received after enrolling in E-Pay, your User ID should be listed in that email. If you no longer have that confirmation email and cannot remember your User ID, then you will need to create a new User ID by accessing Web CRD/IARD E-Pay and clicking on "I am a New E-Pay User." Follow the instructions to complete re-enrollment.

 

I forgot my E-Pay password, can you reset it?

No, the FINRA Gateway Call Center cannot reset your password. You can reset your own password by accessing Web CRD/IARD E-Pay and clicking on “I Forgot My E-Pay Password.” You will be required to enter your firm's CRD Number and your E-Pay User ID and then you may select "Reset my password."

 

I have my E-Pay confirmation number but do not see the payment posted to my account?

Once an transaction has been submitted there is a two business day turn-a-round time if the transaction is submitted before 8 p.m. Eastern Time (ET). Additionally, you may want to review both the firm’s Daily and Renewal Accounts to validate that the funds were applied to the correct account.

 

How do firms wire funds to their CRD Accounts?

Read instructions for wire transfers, or contact the FINRA Gateway Call Center at (301) 590-6500 for more information.

 

Note: Wire payments that are submitted by 2:00 p.m. Eastern Time (ET) should post to the Web CRD account the next business day.

 

What steps can a firm take to ensure prompt deposit of funds into its CRD Daily Account?

To ensure timely and accurate deposit processing, please write your firm’s CRD Number on the check and submit all CRD registration deposits/checks (with the exception of wire transfers) to the following addresses only:

 

(Daily Account Payment)

 

US Mail

 

FINRA/CRD-IARD
P.O. Box 7777-W9995
Philadelphia, PA 19175-9995
 

Express Delivery

 

FINRA/CRD-IARD
W9995
C/O Mellon Bank, Room 3490
701 Market Street
Philadelphia, PA 19106

 

(301) 590-6500

 

My firm's Daily Account is showing a deficient balance. Will the registration request I submit still be accepted?

Yes, in CRD a Deficient account status will not prevent a filing from being submitted. It will prevent a registration request from being approved or an exam window from opening.

 

How do I determine the funds needed to clear the firm’s "deficient" account status?

Logon to Web CRD and then click on the Accounting Tab. Once you have accessed the firm’s Accounting information, follow the steps below:

 

  • Check the outstanding balance that is shown in the “Balance” field at the top of the screen.
  • Then click on "Funds Deficient Transaction" which is located on the Navigation Panel. Total all the fees that appear on this screen. (Please Note: The fees for any pending Exam Request(s)* will not be included on the Funds Deficient Transaction screen.)
  • Add the amount in the "Balance" field and the total amount of fees listed in "Funds Deficient Transaction".
  • To that sum, add the total fees for the exams* that have been requested.
  • The final total is what you will need to send to FINRA in order to clear your firm's funds deficiency and change the status of your Daily Account to "sufficient".

 

* You should review the "Pending Individual Registrations" Notice Queue to see the exams that were requested while the firm was deficient in order to determine the amount of Exam Fees that should be included.

 

Where do I find the monthly Account Detail Report?

Firms can request the Account Activity Report, at any time, from their Reports Glossary, and, they can retrieve financial activity for up to the previous 13 months. The information can be requested as a report or a download.

 

How can I find specific charges related to an individual associated with my firm?

To find specific charges related to a registered individual, users entitled to the Accounting functionality can click on the Accounting Menu Item, then select the BILL LINE SEARCH query under the "Daily Account Information" menu. They then can search for specific transactions by CRD#. All queries must always be by a date range.

 

I work for a joint Broker/Dealer - Investment Adviser (B/D-IA) firm. Do we have separate financial accounts for registration requests?

No. A joint B/D-IA firm has one shared financial account and the transactions for BD and IA registration requests will be deducted from that one account. However, CRD and IARD transactions will be easily identified in the Transaction Detail Query and the Monthly Account Activity Report. Funds deposited to the shared Daily Account will be available for any filings made.

 

How are fees processed for Simultaneous Filing Group firms (applicable only to Joint B/D-IA firms)?

The primary Simultaneous Filing Group (SFG) firm pays all FINRA fees, regardless of which SFG firm submits the filing. These fees include FINRA registration fees, exam fees, and fingerprint card processing fees (where applicable). Each firm pays its own state registration fees.

 

How are fees processed for affiliated firms (firms that are NOT a part of a Simultaneous Filing Group)?

Each firm pays its own fees. The exception is that fees related to exams and fingerprint cards (if applicable) are paid by the filing firm only.

 

What is the System Processing Fee for transitioning an IA representative (RA)?

A $45 Initial Set-up Fee is charged for each individual transitioned. The Initial Set-up Fee is nonrefundable.

 

If my firm pays the $45 System Processing Fee to transition an IA individual, and then files a Form U4 Amendment for the same individual, must our firm pay the $45 fee twice?

No. In this situation, your firm will only pay one $45 Initial Set-up Fee for transitioning, and no fee is charged for filing the Form U4 Amendment.

 

For a new individual requesting an RA registration, does the $45 System Processing Fee apply when filing the Initial Form U4?

Yes. A $45 Initial Set-up Fee is charged for an individual when an Initial Form U4 is processed.