CRD Frequently Asked Questions
Technical & Navigational
How do I determine if I have the right version of the recommended Browser?
If your IE or Firefox Browser is not the recommended version, this may cause your computer screen to freeze.
What is the minimum recommended client configuration?
Web Browser: Internet Explorer (6.0 or greater) or Firefox (1.5 or greater)
Screen Resolution: 1024 x 768 (800x600 minimum)
When a firm prints a paper copy of the new Form U4, there is not enough room for the entire Residential and Employment History. What should the firm do?
The firm should print another copy of the employment and residential sections and attach these sections to the Form U4.
Why do some sections of the blank Form U4 in CRD print within the regular margins and some sections are cut off on the right side?
The following sections are cut off:
The firm should print the PDF version of the form, and select the "print" option from the File menu rather than using the Printer Friendly icon. Alternatively, the firm can print the form from CRD in "landscape" mode, however, the number of page numbers will increase from 32 to 38.
To print in Landscape mode:
How can I easily operate the radio buttons on the Disclosure Questions Screen for Internet Explorer?
ALL No's - If your page 3 is all no's, press Tab and the right arrow key all the way down the questions
How can I easily operate the radio buttons on the Disclosure Questions Screen for Netscape?
ALL No's - If your page 3 is all no's, press the Tab key twice and the Space bar once through all disclosure questions.
What are the types of hyperlinks available in Web CRD?
Hyperlinks have two navigation functions in Web CRD: some hyperlinks navigate directly to the information. Other hyperlinks open a second session of the browser. After selecting the hyperlink the user has two options: close the second window of the browser by choosing "FILE-CLOSE" or select the first browser to see where you were. You can have more than one browser open at a time. However, this should only be done when using the hyperlink feature. If the hyperlink opens a new window close this window when you are done. If the second window is not closed, the next time you hyperlink, the details will appear in the second window but the window will not be maximized (viewable). To view the second window, choose the browser window not being used from your toolbar.