Safe-Sender List Help

In order to ensure consistent delivery to your email box, we recommend adding our email addresses and/or domain (finra.org) to your safe sender list. This lets your email application know that you approve our email. Please follow the instructions below for your specific email application. Also listed below is information for your email administrator to approve our email domain at the server level.

 

If you still experience issues after attempting both whitelist options or if your email application is not listed in the instructions below, please let us know by sending us your email address.

 

User Instructions

 

AOL Subscribers:

 

  • Open the email containing the email address(es) you want to add.
  • Right click the e-mail address, select Add to Address Book, then click the Save button.

 

Hotmail Subscribers:

 

  • From your inbox, select a message from the sender you wish to whitelist.
  • Click Mark as safe, and then click Add contact.

 

Gmail Subscribers:

 

  • From your inbox, select a message from the sender you wish to whitelist.
  • Click the arrow next to the Reply button in the top right of the message and select Add to Contacts List.
  • At the top of your message you will see The sender has been added to your Contacts list when the sender has been added.

 

Yahoo Subscribers:

 

  • From your inbox, select a message from the sender you wish to whitelist.
  • Click the + Add icon next to the return email address.
  • Click Save on the Add Contact dialog box that appears.

 

MSN Subscribers:


MSN 8

  • Click on Email Settings.
  • Click on the Junk Mail link.
  • Click on Safe List.
  • Click on Add an item to this list.
  • Type in or cut and paste the supplied return email address into the Safe List box and then click Add.

 

MSN 9

  • Click on Settings: Email | Junk Email.
  • Click on the Junk Email Guard link.
  • Click on Safe List.
  • Type in or cut and paste the supplied return email address into the Safe List box and then click Add.

 

Juno/Netzero Subscribers:

 

  • Click Options and select Junk Mail.
  • In the Do Not Block section, you can type an address in the box (or copy and paste it) under Add Address to Do Not Block List.
  • Click the Add button to add the address to the list on the right.
  • When you are finished, click the Save button.

 

Earthlink Webmail Subscribers:

 

  • From your mailbox screen click on the Address Book.
  • Click the Add button.
  • Type in or cut and paste the supplied return email address into the Email block, and then click the Save button.

 

Outlook 2003:

 

  • From your inbox select Actions then select Junk Email and click on Junk Email Options Address Book.
  • Click the Safe Senders tab.
  • Type in or cut and paste the supplied return email address into the block area, and then click the OK button.

 

Outlook 2007:

 

  • From your inbox, select a message from the sender you wish to whitelist.
  • Select Actions and then Junk Email.
  • Click Add Sender to Safe Senders List.

 

Email Administrator Instructions

If the user level whitelisting is unsuccessful, please send the following information to your email administrator:

 

Email Service Provider: Real Magnet (www.realmagnet.com)

The sending server is:

 

  • 209.18.70.127

 

The return path is:

 

  • mmreturn@magnetdev.com
  • (66.70.25.24)