What to Expect: FINRA's Dispute Resolution Process

This webcast explains in plain English what to expect when settling disputes using FINRA’s arbitration and mediation programs, and highlights available resources to help you resolve disputes. This is part of the "What to Expect" webcast series, which was created to take the mystery out of FINRA's regulatory processes.

 

FINRA also produced a similar webcast for investors.

 

View Webcast

 

Related Resources:

 

What to Expect: FINRA’s Dispute Resolution Program - Resource Guide (PDF 98 KB)

 

FINRA Dispute Resolution

 

 

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