Arbitrator Experience Survey
FINRA continually evaluates its arbitrators and the hearing process in an effort to improve the effectiveness of its arbitration program. As part of this effort, FINRA encourages arbitrators to complete the Arbitrator Experience Survey at the conclusion of every case.
The Arbitrator Experience Survey is an anonymous, essential tool that FINRA uses to ensure that the arbitrators serving on its roster remain qualified. There is no better way to assess an arbitrator's dedication, attentiveness and objectivity than to review the feedback from an arbitrator's fellow panelists. The information contained in this survey may be used to coach and counsel arbitrators, however your identity will never be disclosed.
Arbitrator Experience Survey (PDF 928 KB)