How to Contact the Midwest Regional Office

Key Personnel at the Midwest Region Office

Carolann Gemski
Regional Director
Phone: (312) 899-4440
Fax: (312) 236-9239

Thomas Volz
Case Administrator Manager
Phone: (312) 899-4428
Fax: (312) 236-9239

Alma Toplic
Case Assistant Manager
Phone: (312) 899-4440
Fax: (312) 236-9239

Susan M. Zavis
Processing/Logistical Manager
Phone: (312) 899-4440
Fax: (312) 236-9239

Rosari Domenick
Mediation Administrator
Phone: (312) 899-4440
Fax: (312) 236-9239

Contact the Midwest Region Office

  • By Phone: Main number for the Chicago office:  (312) 899-4440 Between the hours of 9 a.m. and 5 p.m.
  • By Fax: (646) 625-6050
  • By Email: FINRA Dispute Resolution staff members can be reached by email. Email addresses use the following protocol: firstname.lastname‌@finra.‌org

City Information

Check additional city and office information from our office guide.