How to Contact the New York Regional Office

Key Personnel at the Northeast Region Office

Katherine M. Bayer
Regional Director
Phone: (212) 858-4382
Fax: (301) 527-4818

Vilna Henry
Case Administrator Manager
Phone: (212) 858-4370
Fax: (301) 527-4873

Nicole Haynes
Case Assistant Manager
Phone: (212) 858-4200
Fax: (301) 527-4873

Kelly Unger
Processing/Logistical Manager
Phone: (212) 858-5287
Fax: (301) 527-4873

Contact the Northeast Region Office

  • By Phone: Main number for the New York office: (212) 858-4200 Between the hours of 9 a.m. and 5 p.m.
  • By Fax: (646) 625-6050 Requests for Awards; (301) 527-4873 Arbitration or mediation case-related and other correspondence
  • By Email: FINRA Dispute Resolution staff members can be reached by email. Email addresses use the following protocol: firstname.lastname@finra.org

City Information

Check city information for regular updates about transit/traffic information and restrictions.

Mail Delivery Information

Based upon the advice of the U.S. Postal Service and law enforcement authorities, FINRA and its family of companies will no longer open or accept any mail (envelopes or packages) that does not have complete return names and addresses. Please be sure when sending mail to FINRA that your information is fully and appropriately labeled.