Technical Notice

Server Issue

January 12, 2017

On Thursday, January 12, 2017, FINRA discovered a technical problem impacting the ability of a few firms to connect to TRACE and ORF via FIX or CTCI. The firms who were affected have since successfully connected.

FINRA strongly recommends that clients who may experience a server disconnect issue to contact Nasdaq Technical Services at (212) 231-5180 to report their disconnect in order for the Nasdaq teams to assist.