2018 FINRA Cybersecurity Conference

Live Broadcast – Important Details

Please review important details for viewing the live broadcast, including instructions for testing your system in advance to ensure it supports the video system requirements and login instructions. 

Pre-Event Testing

Be sure to test your system and if needed work with your information technology (IT) colleagues by Friday, February 16 to:

  • ensure it meets the minimum system requirements;
  • confirm that your computer and Internet firewall both support the Cybersecurity Conference viewing console, as some users have experienced buffering or sound issues because their systems were not configured correctly; and
  • check to make sure live streaming video is not blocked, since it is often blocked by firm firewalls and has different needs than common on-demand video platforms.

Note: Viewers using a mobile device will experience the best playback on a Wi-Fi network that doesn't block streaming media.

Technical Difficulties

Since resolving some issues may require the assistance of your firm's technology support and are difficult to fix at the last minute, pre-testing is highly recommended.

If you experience technical difficulties, please first contact your firm's technology support to ensure your computer is correctly configured. If your firm does not have internal support, call (800) 321-6273, then menu selection "1" for the FINRA Education and Training department.

Note: Accessing the program over Citrix may result in poor performance and is not recommended.

Accessing the Conference Beginning Thursday, February 22

A live broadcast license allows an unlimited number of people from the same firm to view the live video broadcast.

Beginning Thursday, February 22, at 9:00 a.m. (ET), all live broadcast conference registrants must visit http://www.finra.org/2018livecsc to view the conference. They will be responsible for sharing the link to the live broadcast to all interested colleagues at their firm. We recommend you contact your in-house IT staff to ensure your company bandwidth can handle the estimated number of viewers accessing the conference feed.