CRD Daily Account Refund Requests

Firms may choose to withdraw funds from their Flex-Funding Account due to various circumstances (e.g., renewal refund, or account overfunding).

Effective November 1, 2014, you must be an entitled E-Bill user to initiate a refund from your firm’s Flex-Funding account. If you do not have access to the E-Bill privilege, please contact your firm’s Super Account Administrator or an alternate Account Administrator for your firm. For additional information about the E-Bill system, please review the E-Bill User's Guide.

Log onto Web CRD/IARD to initiate a refund request or you may access E-Bill through the FINRA Firm Gateway.

Note: The refund check will be made payable to the firm and mailed to the address of record. Most refund requests should be processed within 10 business days of receipt except during the annual renewal season.