How to Subscribe to Web EFT
The following two forms must be completed by broker-dealer (FINRA member and non-member) and investment adviser firms planning to participate in the Web Electronic Filing Transfer (EFT) Program. The completed forms must be signed by an Authorized Signatory of the organization and submitted to FINRA by mail, email, or fax.
- FINRA Web EFT Participant Agreement/Terms and Conditions: Firms requesting Web EFT access must first complete this form, have it signed by an Authorized Signatory of the firm and then submit it to FINRA. FINRA must have this fully executed form on file prior to processing the Web EFT FINRA Entitlement Form.
- Web EFT FINRA Entitlement Form: This form must be completed to 1) request initial Web EFT access 2) update Web EFT services or cancel a Web EFT subscription, or 3) request, update or delete a Primary or Alternate Web EFT Business and or Technology Contact. Note: Your organization’s FINRA Web EFT Participant Agreement/Terms and Conditions must be on file with FINRA before this form will be processed.
FINRA Processing Time
Please allow approximately three business days from receipt of non-deficient Entitlement Forms for processing.
FINRA Entitlement Confirmation Packet
Once FINRA processes your firm's Web EFT Entitlement Forms, a confirmation email will be sent to the Primary Business and Technology Contacts. Your firm’s contacts will be sent two emails, one with the firm’s user ID and one with the temporary password. Both emails will include links to applicable Web EFT websites.
Required Web EFT Test – Test Environment
There is technical preparation required of firms that wish to subscribe to the Web EFT System. For this reason, all firms will be required to test access to Web EFT in a Test Environment before accessing the Web EFT Production "Live" System. The first password your firm receives upon submitting the Web EFT Entitlement Forms will enable your firm access to the Test Environment.
The Test Environment has full Web EFT functionality; however, it is important for you to be aware and remember that the data is "test" only. Upon access to the Test Environment, your user ID will enable you to fully exercise the functionality that you selected on the Web EFT Entitlement Form.
Web EFT Production "Live" Environment
Once your firm successfully completes its Web EFT testing, contact the FINRA Gateway Call Center to request production access. Your firm’s Primary Business and Technology Contacts will then be sent two separate emails with a user ID and an initial password to the Production Environment. Both emails will also include the Production URL and a link to the confirmation packet.
Web EFT Billing
Your firm will initially be assessed Web EFT fees applicable to the service your firm selects on the Web EFT Entitlement Form. These fees will automatically be deducted from your FINRA Flex Funding Account for the entire year through your firm's anniversary subscription date. The initial Web EFT service fees will be deducted after a password to the Web EFT Production Environment has been created for your firm. Subsequent Web EFT service fees will be deducted automatically from your firm's Flex Funding Account on your firm's anniversary subscription date. See the Subscription Services and Fees page for additional details regarding Web EFT subscription services and fees.
Fund Your FINRA Flex-Funding Account
Your firm will need to ensure that adequate funds are in your FINRA Flex Funding Account to cover the associated fees for the Web EFT services your firm requests (service options are identified on the Web EFT Entitlement Form). See detailed information on payment methods and addresses for funding your Flex-Funding Account.
For questions about Web EFT, contact the FINRA Gateway Call Center at (301) 869-6699.