Flex-Funding Account Refund Requests

Firms may choose to withdraw funds from their Flex-Funding Account due to various circumstances (e.g., renewal refund, or account overfunding) or leave the funds in your Flex-Funding Account for future registration-related fees.

If you do not have access to the E-Bill privilege, please contact your firm’s Super Account Administrator or an alternate Account Administrator for your firm.

Log onto E-Bill to initiate a refund request or you may access E-Bill through the Firm Gateway.

Note: The refund check will be made payable to the firm and mailed to the address of record. Most refund requests should be processed within 10 business days of receipt except during the annual renewal season. During the annual renewal season, which lasts from mid-November through mid-January, no refunds will be issued. The refund process will resume after the renewals period concludes in January.