05-01142-Award-NASD-20051201.pdf
NASD DISPUTE RESOLUTION AWARD NASD DISPUTE RESOLUTION CASE: 05-01142 Aaron W. Steffens and Jennifer Steffens, (Claimants) vs. First Command Financial Planning, Inc., (Respondent) ATTORNEYS: " — Claimant appeared pro se, Montgomery, AL. For Respondent appeared Ethan H. Cohen, Esq., Atlanta, GA. NATURE OF DISPUTE: Customer vs. Member DATE FILED: February 23, 2005 CASE SUMMARY: Claimants alleged that due to Respondent's misleading sales scripts