AWARD NASD Regulation, Inc. Office of Dispute Resolution In the Matter of the Arbitration Between Name of Claimant Norman L. Pasnow, individually and as Trustee of The Norman L. Pasnow Trust & Suzanne H. Pasnow and 96-03508 Name of Respondent Charles Schwab & Co., Inc. REPRESENTATION OF PARTIES Norman L. Pasnow individually and as Trustee of The Norman L. Pasnow Trust & Suzanne H. Pasnow ("Claimants") were represented by Robert H. Winter

NATIONAL ASSOCIATION OF SECURITIES DEALERS In the Matter of the Arbitration Between Name of Claimants Mary M. Rungaitis Mary Rungaitis & Matilda Copeland Richard & Rosina Milne Ervin & Margery Shipman v. 96-3499 Name of Respondents ORDER OF THE Rauscher Pierce Rcfsnes, Inc. ARBITRATION PANEL Leif C. L. Hart wig REPRESENTATION OF PARTIES "Claimants" wererepresented by James C. Frisch of King, Frisch & Allen, P.C., Tucson, Arizona.

NASD REGULATION, INC. OFFICE OF DISPUTE RESOLUTION ARBITRATION AWARD NASD REGULATION. INC. - OFFICE OF DISPUTE RESOLUTION In the matter of the Arbitration Between Name of Claimant M2 Software, Inc. NASD Regulation, foe. Office of Dispute Resolution Arbitration No. 96-03496 Name of Respondent Herzog, Heine, Geduld, Inc. REPRESENTATION For Claimant: For Respondent: Statement of Claim filed: David Escamilla M2 Software,

AWARD NASD REGULATION. INC.. OFFICE OF DISPUTE RESOLUTION In the matter of the Arbitration Between Name of Claimant Gertrude K. Nye v. • • " Arbitration No. 96-03494 Name of Respondent First Southwest Company Name of Third-Party Respondent Lawrence R. Malin REPRESENTATION For Claimant: Michael H. Whitehill, Esq. Kussman & Whitehill. L.P. Los Angeles, California For Respondent: Dee Kelly, Jr.. Esq. Kelly. Hart & Hallman

NASD DISPUTE RESOLUTION AWARD NASP DISPUTE RESOLUTION. INC. CASE: 00-05158 Fidelity Brokerage Services, Inc., claimant vs. Saverio Alfieri, respondent. ATTORNEYS: For Claimant appeared Laurence K. Richmond, Esq., of the firm Laurence K. Richmond & Associates, P.C., Quincy, MA. For Respondent appeared Jack Raines, Esq., of the Law Offices of Jack Raines, Fort Worth, TX. DATE FILED: November 21, 2000 CASE SUMMARY: Claimant alleged that they advise

¥7/206.- NASD REGULATION, INC. AWARD OFFICE OF DISPUTE RESOLUTION In the Matter of the Arbitration Between Name of Claimant Helen Ollinger 96-03492 Name of Respondents Smith Barney Inc. Lawrence Basse REPRESENTATION For Claimant Helen Ollinger ("Claimant") appeared James R. DeVita, Esq., a sole practitioner with offices located in New York, New York. For Respondents Smith Barney Inc. ("Smith Barney") and Lawrence Basse ("Basse"), col

NASD REGULATION, INC. AWARD OFFICE OF DISPUTE RESOLUTION In the Matter of the Arbitration Between Name of Claimant Gaetano Cafaro 96-03491 Name of Respondents Island Securities, Inc. Jan Jusko Frank Duca REPRESENTATION For Claimant Gaetano Cafaro ("Claimant") appeared Kenneth T Wasserman, Esq., a sole practioner located in New York, New York. For Respondent Island Securities, Inc. ("ISI") appeared Jeffrey H. Weinberger, Esq., of the

N.A.S.D. AWARD NATIONAL ASSOCIATION OF SECURITIES DEALERS In the Matter of the Arbitration Between Name of Claimants Mario and Angela lacobucci John lacobucci 96-03489 Name of Respondents Chatfield Dean & Company, Inc. Howard Gasman REPRESENTATION For Claimants, Mario and Angela lacobucci, and John lacobucci ("lacobucci"), appeared Jeffery A. Sellers, Esq., of Silverberg, Wood, Sellers & McGorry, located in Buffalo, New York. For Res

N.A.S.D. AWARD NATIONAL ASSOCIATION OF SECURITIES DEALERS In the Matter of the Arbitration Between Name of Claimant William P. Gore 96-03488 Name of Respondents Merrill, Lynch, Pierce, Fenner & Smith, Inc. Wayne Gregory CASE SUMMARY In a claim filed with the National Association of Securities Dealers, Inc. on August 13, 1996, claimant William P. Gore ("Gore"), who appeared Pro Se, alleged that respondent Merrill, Lynch, Pierce, Fenner &

N.A.S.D. REGULATION AWARD NATIONAL ASSOCIATION OF SECURITIES DEALERS In the Matter of the Arbitration Between Name of Claimant Carole L. Nelson 96-03487 Name of Respondents Lutheran Brotherhood Securities Corp. Floyd Skeins Lutheran Brotherhood Variable Insurance CASE SUMMARY In a case filed with National Association of Securities Dealers Regulation, Inc. on August 13. 1996, claimant Carole Nelson ("claimant"), through her representative