NASD DISPUTE RESOLUTION AWARD NASD DISPUTE RESOLUTION CASE: 02-03868 Shirley B. Larsen, claimant vs. Merrill Lynch, Pierce, Fenner & Smith, Incorporated, and L. Hubert Parker, respondents. ATTORNEYS: For Claimant appeared David S. Klevatt, Esq., Chicago, II. For Respondents appeared in-house counsel, Jennifer A. Woods Burke, Esq., New York, NY. DATE FILED: July 2, 2002 CASE SUMMARY: Claimant alleged that respondents improperly converted shares of IT