N.A.S.D. REGULATION AWARD NATIONAL ASSOCIATION OF SECURITIES DEALERS REGULATION. INC. CASE: 97-04985 Betty Cain, claimant vs. Smith Barney, Inc., respondent. ATTORNEYS: For claimant appeared Adam S. Doner, Esq. - West Palm Beach, FL. For respondent appeared Nicole L. Felton, Esq. - New York, NY. DATE FILED: 10/16/97 CASE SUMMARY: Claimant alleged negligence, suitability and failure to supervise. Claim Data Award Data Claim: $8,710.00 Award: $.00

Award NASD Dispute Resolution In the Matter of the Arbitration Between: of the Peter Nicolo, Eugene Nicole, and James C. Nicolo Name of the Respondents Salomon Smith Barney Inc., Louis J. Guerra, and Alexander Karkenny TMnmhfli" 00-02310 Hearing Site- Philadelphia, Pennsylvania RF.PRRSFNTATTON OF PARTTF.S Claimants Peter Nicolo, Eugene Nicolo, and James C. Nicolo, hereinafter collectively referred to as '"Claimants", were rep

AWARD NASD REGULATION. INC. In the matter of the Arbitration Between Name of Claimants Timothy G. and Frances A. Boyles, Trustees of the Boyles Living Trust, dated November 23, 1993 v. Name of Respondents Chatfield Dean & Company, Cruttenden Roth, Inc. Timothy F. Bell and Tracey Allan Edwards Arbitration No. 97-04979 REPRESENTATION For Claimants: For Respondent Cruttenden Roth Inc.: For Respondents Timothy F. Bell and

N.A.S.D. REGULATION, INC. AWARD CASE: 97 - 04977 Joseph T. Gorman, claimant vs. Merrill Lynch Trust Company, respondent. ATTORNEYS: Claimant appeared Pro Se. - St. Louis, MO. For respondent appeared Howard C. Sawransky, Esq., - New York, NY. DATE FILED: 10/15/97 CASE SUMMARY: Claimant alleged refusal to sell securities as directed. Claim Data Award Data Claim: $3,453.00 Award: $.00 Filing Fees: $.00 Filing Fees: $62.50 Other: $.00 Other: S.O

AWARD NASD Regulation, Inc. Office of Dispute Resolution In the Matter of the Arbitration Between Murium Fine, and Paul Fine, Claimants, and No. 97-04972 Smith Barney, Inc., and Leonard E. Dunn, Respondents. REPRESENTATION OF PARTIES Claimants Murium Fine and Paul Fine ("Claimants") were represented by Mark E. Sanders, Esq. and Mary Beth Peranteau, Esq. of Hailing and Cayo, S.C. located in Milwaukee, Wisconsin. Respondents Smith Barn

AWARD NASD REGULATION, INC In the matter of the Arbitration Between Name of Claimant Martin W. Caviness v. Arbitration No. 97-04968 Name of Respondent Eric Jacobs and Chatfield Dean & Co., Inc. REPRESENTATION For Claimant: Dennis R. Villavicencio, Esq. Allen & Villavicencio Carlsbad, California For Respondent Eric Jacobs: H. Thomas Fehn Fields, Fehn & Sherwin Los Angeles, California CASE INFORMATION Statement of Claim

06/15/98 MON 11:35 FAX NASD REGULATION 027 NASD Regulation, Inc. AWARD In the Matter of the Arbitration Between Name of Claimants Carmine J. ladarola and Margaret Z. ladarola and 97-04965 Name of Respondent First Hanover Securities, Inc. Michael Muscarella REPRESENTATION Of PARTIES Carmine J. ladarola and Margaret Z. ladarola ("Claimants") were represented by J. Andrew Ausmus, Esq., The Ausmus Law Firm, Englewood, Colorado. First Han

N.A.S.D. REGULATION, INC. AWARD CASE: 97 - 04964 Advanced System Products, Inc., claimant vs. Prudential Securities Incorporated, respondent. ATTORNEYS: Claimant appeared Pro Se. - San Jose, CA. For respondent appeared Joan L. Schwartz, Esq., - New York, NY. DATE FILED: 10/15/97 CASE SUMMARY: Claimant alleged failure to timely rollover 401k and failure to use care necessary to ensure clear communication. Claim Data Award Data Claim: $7,771.33 ,

AWARD NASD REGULATION. INC. In the matter of the Arbitration Between Name of Claimants) Kirk J. Anderson, Industrial Volleyball League, Inc., Industrial Volleyball League, Inc. Profit- Shanng Plan FBO Kirk J. Anderson Name of Respondent(s) Paul J. Boyd Arbitration No. 97-04963 REPRESENTATION For Claimant: For Respondent: Perry D. Popovich, Esq. Palo Alto, California Michael Q. Carey, Esq. Carey & Associates

AWARD NASD Regulation, Inc. In the Matter of the Arbitration Between Name of Claimant Albert Nessel 97-04961 Name of Respondent William Paul Ryder KEPRESENTATI ON For Claimant: Appeared Pro Se For Respondent: Appeared Pro Se CASE INFORMATION Statement of Claim filed: October 14, 1997 Claimant's Submission Agreement signed on: October 1, 1997 Statement of Answer filed by Respondent on: April 27, 1998 Respondent's Submission Ag