97-03125-Award-NASD-19980127.pdf
N.A.S.D. AWARD NATIONAL ASSOCIATION OF SECURITIES DEALERS REGULATION, INC. In the Matter of the Arbitration Between Name of Claimant Serena Hodes 97-03125 Name of Respondent Charles Schwab & Company, Inc. REPRESENTATION Claimant Serena Hodes appeared pro se. For Respondent Charles Schwab & Company, Inc. ("Charles Schwab"): Steve Murphy, Esq. of Charles Schwab & Company, Inc., San Francisco, California. CASE INFORMATION Statement of C