AWARD NASD Dispute Resolution In the Matter of the Arbitration Between Name of Claimant Optionsxpress, Inc., and Case Number: 03-06615 Hearing Site: Chicago, Illinois Names of Respondents Malik Ali and Badie Ali NATURE OF DISPUTE Member v. Customers REPRESENTATION OF PARTIES Optionsxpress, Inc., ("Claimant"), was represented by Timothy E. Morton, Esq. of Ungaretti & Harris, located in Chicago, Illinois. Malik Ali and Badie Ali, (

AWARD NASD Dispute Resolution In the Matter of the Arbitration Between Name of Claimant Gary P. Wilson and Name of Respondent Citigroup Global Markets, Inc. and Jack Grubman Case Number: 03-06613 Hearing Site: Milwaukee, Wisconsin MATURE OF DISPUTE Customer v. Member and Associated Person REPRESENTATION OF PARTIES Gary P. Wilson, ("Claimant"), was represented by Robert Weiss, Esq., Willard Techmeier, and Adam S, Doner, Esq.,

Award NASD Dispute Resolution In the Matter of the Arbitration Between: Service Asset Management Company, Service Asset Trading, Inc., SAMCO Trading, Inc., Penson Worldwide, Inc., Penson Financial Services, Inc., Roger J. Engemoen, Jr., and James J. Kubisak (Claimants) v. Cole T. Coffer, William R. Skutch, and Andrew Moed (Respondents) and Cole T. Coffer (Claimant) v. Service Asset Management Company, Service Asset Trading, Inc., SAMCO Trading, Inc., Pe

Stipulated Award NASD Dispute Resolution In the Matter of the Arbitration Between: Donald D. Heinzelman, Claimant v. Merrill Lynch, Pierce, Fenner & Smith Inc., Michael L. Naples and Matthew R. Regan, Respondents Case Number: 03-06604 Hearing Site: Los Angeles, California Nature of the Dispute: Customer v. Member and Associated Persons REPRESENTATION OF PARTIES For Claimant: Robert W. Northup Jr., Esq. Lightfoot & Northup Pasadena, California

NASD DISPUTE RESOLUTION AWARD NASD DISPUTE RESOLUTION. INC. CASE: 01-05649 Wells Fargo Bank, N.A., claimant vs. Martin Svanda, respondent. ATTORNEYS: For Claimant appeared Amir Tadjedin, Esq., of the firm Liner Yankelevitz Sunshine & Regenstreif, San Francisco, CA. Respondent appeared pro se, Irvine, CA. DATE FILED: October 23, 2001 CASE SUMMARY: Claimant/Counterclaim Respondent alleged that respondent/counterclaim claimant breached his contract

Award NASD Dispute Resolution In the Matter of the Arbitration Between: First Montauk Securities Corp., Claimant v. Bryan A. Laurenti, Respondent Case Number: 01-05647 Hearing She: San Diego, California REPRESENTATION OF PARTIES For Claimant: Jennifer J. Ohrenberger, Esq. Keesal, Young & Logan Long Beach, California For Respondent: Bryan A. Laurienti In Pro Per San Diego, California CASE INFORMATION Statement of Claim filed: October

AWARD NASD Regulation, Inc. Office of Dispute Resolution In the Matter of the Arbitration Between Cindy L. Ford, Claimant. V. No. 97-02585 Charles Schwab & Co.. Inc. Respondent. REPRESENTATION OF PARTIES Claimant Cindy L. Foid C'Claimani") was represented by Joseph K. West Esq. of Matchett, Verbois, Futrell and Henchy, P.C. located in Baton Rouge, Louisiana. Respondent Charles Schwab & Co., inc. (''Respondent") was represented by Gxegory M.

Award NASD Dispute Resolution In the Matter of the Arbitration Between: Claybome Heil, Jackie Heil, and Heil Development Profit Sharing Plan, Claimants v. Morgan Stanley DW Inc. and Patrick R. Kelley, Respondents Case Number: 01-05646 Hearing Site: San Francisco, California REPRESENTATION OF PARTIES For Claimants: Donald M. Wanland, Jr., Esq. Timothy V. Kassouni, Esq. Law Offices of Wanland & Bernstein Sacramento, California For Respondents

Award NASD Dispute Resolution In the Matter of the Arbitration Between: John Trbovich, Claimant v. Soundview Technology Corporation f7k/a Wit Soundview Corporation, Respondent Case Number: 01-05644 Hearing Site: San Francisco, California REPRESENTATION OF PARTIES For Claimant: Robert J. Stumpf, Jr., Esq. Craig Pinedo, Esq. Sheppard, MuDin, Richter & Hampton San Francisco, California For Respondent: Patricia Nicely Kopf, Esq. Khoi D. Nguy

NASD DISPUTE RESOLUTION AWARD NASD DISPUTE RESOLUTION CASE: 01-05643 David Schied and Barbara Schied, claimants vs. PaineWebber, Inc., John Short and Jack T. Noe, respondents. ATTORNEYS: For Claimants appeared Dien L. Esq., of the firm Nordman, Cormany, Hair & Compton, Oxnard, CA. For Respondents appeared in-house counsel, Lisa K. Donahue, Esq., Los Angeles, CA. DATE FILED: October 22, 2001 CASE SUMMARY: Claimants alleged that respondents made i