96-04392-Award-NASD-19970321.pdf
N.A.S.D, AWARD NATIONAL ASSOCIATION OF SECURITIES DEALERS In the Matter of the Arbitration Between ' Name of Claimant Phyllis F, Jones 96-04392 Name of Respondent Charles Schwab & Company, Inc. CASE SUMMARY In a case filed with the National Association of Securities Dealers Regulation, Inc. on October 2, 1996, claimant Phyllis Jones ("claimant") who appeared Pro Se, alleged that respondent Charles Schwab & Company, Inc. ("Schawb") mislead he