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Systems Status

FINRA Gateway

Service Disruption

Status: Fast Account Switching issues for Multi-Factor Authentication (MFA) users.

First Reported: March 15, 2024 - 6:02 p.m.

Last Update: March 18, 2024 - 8:44 a.m.

Description: We have found an issue in Fast Account Switching where a user is logged into a different firm than the one selected from the list. This behavior is not consistent for all Gateway firm users and seems to be impacting those who go through Multi-Factor Authentication (MFA). We are actively working on the fix and will update here once the issue is addressed. Please note that clearing the browser cookies should fix the issue as well.