FINRA developed the DR Portal to facilitate interactions among neutrals, parties and DR staff. All arbitrators and mediators may use the portal; however, only parties with claims that involve Wells Fargo, Morgan Stanley, UBS, Merrill Lynch, and Raymond James may use the portal at this time to perform functions online such as receiving documents.
Through the portal, arbitrators and mediators can:
FINRA encourages arbitrators and mediators to take advantage of the portal’s capabilities to enhance their experience in FINRA’s forum.
The DR Portal is compatible with the following browsers:
If you are an arbitrator and mediator and have not received an invitation and would like to register with the portal, please send an email to Dispute Resolution Neutral Management to request an invitation. Please include "request portal invitation" in the subject line.
If you have already registered, you may log into the DR Portal by using the green button below.
The DR Portal has two parts: one for FINRA neutrals (arbitrators and mediators) and another part for arbitration and mediation case participants. If you happen to be both a FINRA neutral and a participant to a case, you can register the same User ID to access both sides of the DR Portal. Registered neutrals who are also case participants may access the party portal by clicking on the link “Go to Party Portal” found near the top of the homepage once you are logged in. Likewise, case participants may access the neutral side of the DR Portal by clicking on the link “Go to Neutral Portal” from the homepage.