Other Exchanges Using FINRA's Forum

FINRA provides dispute resolution services for several exchanges that are not able to staff or operate a dispute resolution program. These services include administration of the exchange's member-member, member-investor and member-employer securities-industry related disputes. The term "member" may include brokerage firms that are not members of FINRA.

Once FINRA and an exchange enter into an agreement, the exchange adopts FINRA's rules and becomes subject to the Office of Dispute Resolution's (ODR) rules and procedures. An agreement with an exchange provides brokerage firms and investors with a consistent set of procedures, and offers the uniformity of a single forum for the resolution of securities-industry related disputes. Under an agreement with an exchange, ODR will respond to the following requests as they relate to its administration of an exchange's member-member, member-investor, and member-employee securities-industry related disputes:

  • internal audits;
  • inquiries from media and government officials;
  • complaints and queries from an exchange's constituents; and
  • governmental oversight inspections and audits from the SEC and Government Accountability Office.

The following is a list of exchanges that have entered into an agreement with FINRA to provide its dispute resolution services to the exchange. If you established a securities-related business relationship with a firm that is not a FINRA member, but is a member of one of these exchanges, that firm may be required to arbitrate disputes at FINRA, upon your request.

Cboe BATS EDGA Exchange, Inc., Cboe BATS EDGX Exchange, Inc., Cboe BATS BZX Exchange, Inc., Cboe BATS BYX Exchange, Inc., Cboe C2 Exchange, Inc., and Cboe Exchange, Inc.
http://www.cboe.com/

BOX Options Exchange, LLC (BOX)
http://boxexchange.com/

IEX Group
https://www.iextrading.com/

MIAX Options Exchange (MIAX) and MIAX PEARL
http://www.miaxoptions.com/

Municipal Securities Rulemaking Board (MSRB) registrants list: 
http://www.msrb.org/BDRegistrants.aspx

NASDAQ, BX, PHLX, Nasdaq ISE, LLC; Nasdaq GEMX, LLC, and Nasdaq MRX, LLC
http://www.nasdaq.com

New York Stock Exchange, NYSE American, LLC, and Arca
http://www.nyse.com/