Status: Form ADV Part 2 brochure upload issues reported when using Firm Gateway in Google Chrome and Microsoft Edge.
First Reported: July 28, 2021, at 10:15 a.m.
Last Update: August 2, 2021, at 12:03 p.m.
Description: Some firms have reported problems with submitting the Form ADV when adding a new or updated Part 2/Brochure. This issue is isolated to firms accessing IARD through Firm Gateway and using newer versions of Google Chrome and Microsoft Edge due to changes made to those browsers. Please be aware that Firm Gateway will no longer be available after August 21, 2021. If you encounter issues uploading the Part 2, please close out all browser windows and go to IARD using https://crd.finra.org/iad. You may also use another browser to submit (e.g., Firefox).
All status information is reported on this page in Eastern Time (ET). To report a system outage or disruption, please write to FINRA's technical support team, or call (301) 590-6500.