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Entitlement Program

The FINRA Entitlement Program provides a secure way for firms to access many of the web-based applications, materials and services they use with a single user ID and password.

Sharing of account credentials to access systems on the FINRA Entitlement Platform is strictly prohibited.

An account must be used only by the person for whom it is created.


FINRA's 2020 Entitlement User Account Certification Processes

Entitlement Certification Period—Organizations With Super Account Administrators (SAAs)

FINRA's User Accounts Certification Process for Super Account Administrators (SAAs) concluded July 20, 2020. SAAs for firms with more than one user who have not yet certified must do so immediately. The ability to create, edit and clone accounts has been disabled and will remain so until certification is completed. Other consequences include notification to the appropriate FINRA Regional Office for FINRA member firms or notifications to other regulators for non-FINRA organizations. In addition, all user accounts for an organization will be suspended. Should account suspensions occur, SAAs from affected organizations will be required to work with the FINRA Entitlement Group in order to re-gain system access.

The Entitlement Program includes an SAA role that allows firms to create, modify and delete account administrator and user accounts for FINRA applications. Individuals at firms must contact their SAA for access to most systems on the FINRA Entitlement Platform. See Information Notice 3-24-10 for more details.

Entitlement Certification Period—Organizations With Certification Representatives (No SAA)

FINRA's 2020 Entitlement Certification period is October 13—December 17. During this period, a Certification Representative (CRep) for each organization must certify that authorized users are only entitled to those privileges necessary to perform their job responsibilities on the FINRA Entitlement Platform.

Note: This information does not apply to organizations with a Super Account Administrator (SAA). Broker-dealers, investment advisers, funding portals and US-based regulators are all required to designate and maintain an SAA to participate in the FINRA Entitlement program.

Multi-Factor Authentication (MFA)

FINRA is implementing an additional layer of security for SAAs and AAs with a phased rollout of multi-factor authentication beginning this April through December 2020. Learn more. 


Following are links to additional information regarding the FINRA Entitlement Program:

For questions, contact the Gateway Call Center:

  • Broker-dealer firms: (301) 869-6699
  • Funding Portals: (301) 590-6500
  • Investment adviser firms: (240) 386-4848