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Entitlement Program

The FINRA Entitlement Program provides a secure way for firms to access many of the web-based applications, materials and services they use with a single user ID and password.

Sharing of account credentials to access systems on the FINRA Entitlement Platform is strictly prohibited.

An account must be used only by the person for whom it is created.


FINRA's 2021 Entitlement User Account Certification Processes

Entitlement Certification Period—Organizations With Super Account Administrators (SAAs)

FINRA's User Accounts Certification Process for Super Account Administrators (SAAs) is scheduled for April 19, 2021 – July 19, 2021. During this period, SAAs for firms with more than one user and/or administrator account must certify that authorized users are only entitled to those privileges necessary to perform their job responsibilities on the FINRA Entitlement platform or remove access if no longer required. Organizations with only an SAA account and no other users or administrators have the option to certify but are not required.

The Entitlement Program includes an SAA role that allows firms to create, modify and delete account administrator and user accounts for FINRA applications. Individuals at firms must contact their SAA for access to most systems on the FINRA Entitlement Platform. See Information Notice 3-24-10 for more details.

Entitlement Certification Period—Organizations With Certification Representatives (No SAA)

FINRA's 2021 Entitlement Certification period is scheduled for September 13, 2021 – November 15, 2021. During this period, a Certification Representative (CRep) for each organization must certify that all authorized users are only entitled to those privileges necessary to perform their job responsibilities on the FINRA Entitlement Platform. 

To designate or replace your CRep, complete the FINRA Entitlement Program Certification Representative (CRep) Designation Form. The form must be signed and submitted by an Authorized Signatory.

Note: This information does not apply to organizations with a Super Account Administrator (SAA). Broker-dealers, investment advisers, funding portals and US-based regulators are all required to designate and maintain an SAA to participate in the FINRA Entitlement program.

Multi-Factor Authentication (MFA)

FINRA is implementing an additional layer of security for SAAs and AAs with a phased rollout of multi-factor authentication beginning this April through December 2020. Learn more. 


Following are links to additional information regarding the FINRA Entitlement Program:

For questions, contact the Gateway Call Center:

  • Broker-dealer firms: (301) 869-6699
  • Funding Portals: (301) 590-6500
  • Investment adviser firms: (240) 386-4848