On the Day of Your Exam
You should plan to arrive at the exam center 30 minutes before your scheduled appointment time. This will allow time for you to complete the registration process.
To gain admission to begin your exam, you must take the following steps:
Provide one valid, government-issued identification with a signature and picture, such as an unexpired driver’s license, passport or military ID
Provide an image and/or biometric capture, such as a photograph, or palm print.
Sign the center’s sign-in log
Agree to abide by the FINRA Exam Center Rules of Conduct and the Testing Center Security Guidelines. If you refuse to abide by the exam center’s security guidelines and/or protocol, you will not be allowed to enter the center and a late fee will be charged to your firm or you will lose the paid exam fee. Any violation of the rules will subject you to possible disciplinary action, including forfeiture of your test results.
If you are taking a test outside of the United States and/or its territories, there may be additional requirements. For instance, you must sign the FINRA Data Processing Consent Form. It will be provided to you upon arrival.
In the Testing Lab
Remember, FINRA exams are closed-book, and you are not permitted to use reference materials. You are not allowed to bring personal possessions, such as books, briefcases, backpacks and notes, into the testing lab.
- Four-function calculator
- (2) Dry-erase boards
- Dry-erase pen
For more information about what to expect at the testing center, view the vendor’s website:
- Prometric – What to expect in a Prometric test center
- Pearson VUE – What to expect in a Pearson VUE test center
Concerns About Your Testing Experience?
If you have any suggestions or concerns regarding your testing experience, you may provide FINRA your input in the survey at the conclusion of your exam. Upon exiting the testing room, be sure to speak to the exam center personnel and ask to file an Event Incident Report (EIR). You may also contact your firm’s registration department to follow up. It is also important to review the following to prepare for your arrival at the center.
If you refuse to abide by the exam center’s security guidelines and/or protocol, you will not be allowed to enter the center and a late fee will be charged to your firm or you will lose the paid exam fee.
Be sure to arrive 30 minutes early, as requested. If you arrive at the testing center late for your scheduled appointment time, you may be allowed to take the test. However, you may be required to waive your fully allotted time, deducting the amount of time late for the appointment. You will then be allowed to test with the reduced time. If you do not wish to test with the reduced time, FINRA will charge your firm a cancellation fee or you may be required to pay for a new enrollment in order to reschedule an appointment.
Inclement Weather Policy
If severe weather or a natural disaster makes it difficult or unsafe to travel to the exam center, the exam session may be delayed or cancelled. For details about delays and cancellations during severe weather, contact the vendor for which you are scheduled.
If you are scheduled with Pearson VUE, call (866) 396-6273.
If you are scheduled with Prometric, visit the Prometic Site Status page or call (800) 578-6273.
If you have questions or require assistance, please contact FINRA at (800) 999-6647.