Regulatory Notice 17-33

Amendments to the Code of Arbitration Procedure for Customer Disputes to Expand the Options Available to Customers if a Firm or Associated Person Is or Becomes Inactive

Comment Period Expires: December 18, 2017


When respondents are no longer in business, recovery of arbitration awards against them often is unavailing. Accordingly, FINRA is proposing to amend the Code of Arbitration Procedure for Customer Disputes (Code) to expand a customer’s options to withdraw an arbitration claim if a firm or an associated person becomes inactive before a claim is filed or during a pending arbitration. In addition, the proposed amendments would allow customers to amend pleadings, postpone hearings and receive a refund of filing fees under these situations.

The text of the proposed amendments can be found at

Questions concerning this Notice should be directed to:

  • Kenneth L. Andrichik, Senior Vice President and Chief Counsel, Office of Dispute Resolution, at (212) 858-3915;
  • Victoria Crane, Associate General Counsel, Office of General Counsel, at (202) 728-8104; or
  • Mignon McLemore, Assistant Chief Counsel, Office of Dispute Resolution, at (202) 728-8151.

Related Documents: 

DateTitleFormat - Size
10/18/2017Text of Proposed AmendmentsPDF - 44.92 KB
The views, expressions, findings and opinions expressed in the comments on this Web page are solely those of the author(s) and FINRA accepts no responsibility for the content of the comments: 
DateCommenterFormat - Size
11/20/2017Maddox Hargett & Caruso, P.C.PDF - 1.45 MB
12/1/2017AG Advisor GroupPDF - 113.26 KB
12/7/2017Cornell University Law SchoolPDF - 507.05 KB
2/15/2018SIFMAPDF - 389.69 KB
12/18/2017PIABAPDF - 209.88 KB
12/18/2017St. John’s University School of LawPDF - 49.92 KB
12/18/2017Financial Services InstitutePDF - 290.46 KB
12/20/2017NASAAPDF - 300.71 KB