Regulatory Notice 17-42

FINRA Requests Comment on Proposed Amendments to the Codes of Arbitration Procedure Relating to Requests to Expunge Customer Dispute Information

Comment Period Expires: February 5, 2018


FINRA seeks comment on establishing a roster of arbitrators with additional training and specific backgrounds or experience from which a panel would be selected to decide an associated person’s request for expungement of customer dispute information. The arbitrators from this roster would decide expungement requests where the underlying customer-initiated arbitration is not resolved on the merits or the associated person files a separate claim requesting expungement of customer dispute information. The Notice also proposes additional changes to the expungement process that would apply to all requests for expungement of customer dispute information.

This proposal is one in a series of regulatory initiatives that FINRA is considering related to the expungement process. For example, the FINRA Board of Governors has approved filing with the Securities and Exchange Commission (SEC) proposed amendments to the Codes of Arbitration Procedure for Customer and Industry Disputes (Codes) to make the best practices from the Notice to Arbitrators and Parties on Expanded Expungement Guidance (Guidance) rules that arbitrators must follow when considering expungement requests. In addition, FINRA staff has been working with the North American Securities Administrators Association (NASAA) on various expungement issues, including potential amendments to the existing regulatory review process.

The text of the proposed amendments can be found at

Questions concerning this Notice should be directed to:

  • Kenneth L. Andrichik, Senior Vice President and Chief Counsel, Office of Dispute Resolution, at (212) 858-3915;
  • Victoria Crane, Associate General Counsel, Office of General Counsel, at (202) 728-8104; or
  • Mignon McLemore, Assistant Chief Counsel, Office of Dispute Resolution, at (202) 728-8151.

Related Documents: 

DateTitleFormat - Size
12/6/2017Text of Proposed FINRA RulesPDF - 58.68 KB
12/6/2017Request for Expungement Relief FormPDF - 16.3 KB
The views, expressions, findings and opinions expressed in the comments on this Web page are solely those of the author(s) and FINRA accepts no responsibility for the content of the comments: 
DateCommenterFormat - Size
12/7/2017Gregory GocekPDF - 104.08 KB
12/7/2017LBO ConsultingPDF - 34.54 KB
12/9/2017Elena RodriguezPDF - 30.86 KB
12/9/2017Eric HarrisPDF - 47.01 KB
12/12/2017CRC SearchPDF - 73.44 KB
12/27/2017Kaufmann Gildin & Robbins LLPPDF - 7.81 MB
12/27/2017Walter Baumgardner, Esq.PDF - 43.39 KB
12/29/2017AXA Advisors, LLCPDF - 58.71 KB
1/6/2018Herskovits PLLCPDF - 67.73 KB
1/10/2018JonesBell, LLPPDF - 412.28 KB