Subscriptions Help

In order to ensure consistent delivery to your email box, we recommend adding our email addresses and/or domain (finra.org) to your safe sender list. This lets your email application know that you approve our email. Please follow the instructions below for your specific email application. Also listed below is information for your email administrator to approve our email domain at the server level.

If you still experience issues after attempting both whitelist options or if your email application is not listed in the instructions below, please let us know by sending us your email address.

User Instructions

Gmail

  • From your inbox, select a message from the sender you wish to whitelist.
  • Click the arrow next to the Reply button in the top right of the message and select Add to Contacts List.
  • At the top of your message you will see The sender has been added to your Contacts list when the sender has been added.

Yahoo

  • From your inbox, select a message from the sender you wish to whitelist.
  • Click the + Add icon next to the return email address.
  • Click Save on the Add Contact dialog box that appears.

Microsoft Outlook

  • From your inbox, select a message from the sender you wish to whitelist.
  • Select Actions and then Junk Email.
  • Click Add Sender to Safe Senders List.

Email Administrator Instructions

If the user level whitelisting is unsuccessful, please send the following information to your email administrator:

Email Service Provider: Real Magnet (www.realmagnet.com)

Sending Servers:
209.18.93.65
209.18.93.66
 
Return Path:
@mmsend35.com[mmsend35.com]