FINRA Securities Helpline for Seniors
A toll-free number that senior investors can call to get assistance from FINRA or raise concerns about issues with brokerage accounts and investments.
Monday – Friday
9 a.m. – 5 p.m. Eastern Time
Are you a senior investor with questions about your brokerage account statement or an investment in a brokerage account? Are you concerned that your account may have been mishandled by a broker? To help you with these and other investment-related questions, FINRA provides the Securities Helpline for Seniors®.
|Why Should You Call?||Who Should Call?||What Can You Expect?|
“I called FINRA’s Securities Helpline for Seniors as a last resort before hiring a lawyer for help disputing an issue I had with an IRA rollover transaction. The Helpline’s dedicated staff, who treated me with the utmost care and respect, worked with the firm which ultimately reimbursed me for a wrongfully assessed tax obligation that I had to pay. FINRA’s Securities Helpline for Seniors is a valuable resource for all investors like me who feel like they have nowhere else to turn for help resolving issues with their brokerage firms.”
- Mrs. W., 72 year old investor from RI
More Investor Resources
FINRA BrokerCheck Hotline
For assistance with checking the background of a broker or brokerage firm, or an investment adviser or investment representative, call the FINRA BrokerCheck Hotline at (800) 289-9999. You may also use the online version of FINRA BrokerCheck.
FINRA Call Center
Main FINRA Phone Number: (301) 590-6500
FINRA Investor Publications
FINRA produces a number of publications—including newsletters, brochures, manuals and pamphlets—targeted to members, investors and the general public. Download PDFs or order printed copies of our materials today.