FINRA Securities Helpline for Seniors

HELPS®

A toll-free number that senior investors can call to get assistance from FINRA or raise concerns about issues with brokerage accounts and investments.

Call 844-57-HELPS (844-574-3577)
Monday – Friday
9 a.m. – 5 p.m. Eastern Time

Are you a senior investor with questions about your brokerage account statement or an investment in a brokerage account?  Are you concerned that your account may have been mishandled by a broker? To help you with these and other investment-related questions, FINRA provides the Securities Helpline for Seniors®.

Why Should You Call? Who Should Call? What Can You Expect?
  • To better understand how to review your investment portfolio or account statements;
  • To raise concerns about the handling of a brokerage account; and
  • To get information about investor tools and resources from FINRA, including BrokerCheck.®
  • Seniors who have questions or concerns about their investment accounts.
  • During business hours, a FINRA staff member will answer your call and address your questions.
  • If your concerns are not resolved during that call, he or she will call you back or refer you to another regulator or agency for help.

Three-year Anniversary of FINRA Securities Helpline for Seniors Marked by Investor Success
View our Senior Helpline Infographic

More Investor Resources

FINRA BrokerCheck Hotline

For assistance with checking the background of a broker or brokerage firm, or an investment adviser or investment representative, call the FINRA BrokerCheck Hotline at (800) 289-9999. You may also use the online version of FINRA BrokerCheck.

FINRA Call Center

Main FINRA Phone Number: (301) 590-6500

FINRA Investor Publications

FINRA produces a number of publications—including newsletters, brochures, manuals and pamphlets—targeted to members, investors and the general public. Download PDFs or order printed copies of our materials today.

Other Investor Contacts