FINRA Contact System

What's New

New Role Added to FCS

On February 1, 2016 the Chief Information Security Officer (CISO) role was added to FCS. The new optional role is located in the Other Roles section, directly below the Chief Technology Officer.

The CISO role is defined as:

"Person at your firm responsible for establishing and maintaining the enterprise vision, strategy and program to ensure information assets and technologies are adequately protected, or person closest to that role."

The rules for the CISO role are as follows:

  • is not a required role;
  • does not require that the contact be registered or hold a principal designation with the firm;
  • can only have one contact listed; and
  • is not included in the Annual Review.

Login and add your firm's CISO today. If you have questions on how to add a contact, please call the FINRA Gateway Call Center at (301) 869-6699 or email us.


FCS facilitates member firm reporting of key contacts to FINRA, which is a requirement of FINRA rules and By-Laws. Designated firm contacts are used to facilitate voting in FINRA elections, compliance with various rules and By-Laws, and to improve FINRA's communication with our member firms.

FINRA Rule 4517 requires firms to:

  • update all contact information required by FINRA via FCS promptly upon any material change;
  • review and verify contact information annually; and
  • comply promptly with any request for contact information.

Firms must complete an annual verification of their contact information within 17 business days after the end of each calendar year.

To ensure optimal delivery of FINRA email communications, please add our domain to your safe-sender list within your email application. View instructions on how to add our domain to your email application.

Access the FINRA Contact System (FCS)

You must be properly entitled by a FINRA member firm to access FCS.

If you have any difficulties with your FINRA login, please see your firm's Super Account Administrator (SAA) or Account Administrator (AA) for assistance. If you are the SAA or AA and are having difficulty logging in, please call the FINRA Call Center at (301) 869-6699.

Program Details

Background information about FCS and related Notices.

Instructions & Help

Step-by-step instructions on accessing and updating the information in FCS.