FINRA Contact System
New Roles Added to FCS
In accordance with Regulatory Notice 17-30, three roles, Principal Financial Officer, Principal Operations Officer and Principal Operations Officer – Alternate, were added to the Business Practice Roles section in FCS.
Please log in to FCS, review the role descriptions and requirements and, if necessary, provide contacts for the roles. For questions please contact the Gateway Call Center at (301) 869-6699 or send an email to firstname.lastname@example.org.
FCS facilitates member firm reporting of key contacts to FINRA, which is a requirement of FINRA rules and By-Laws. Designated firm contacts are used to facilitate voting in FINRA elections, compliance with various rules and By-Laws, and to improve FINRA's communication with our member firms.
FINRA Rule 4517 requires firms to:
- update all contact information required by FINRA via FCS promptly upon any material change;
- review and verify contact information annually; and
- comply promptly with any request for contact information.
Firms must complete an annual verification of their contact information within 17 business days after the end of each calendar year.
To ensure optimal delivery of FINRA email communications, please add our domain to your safe-sender list within your email application. View instructions on how to add our domain to your email application.
Access the FINRA Contact System (FCS)
If you have any difficulties with your FINRA login, please see your firm's Super Account Administrator (SAA) or Account Administrator (AA) for assistance. If you are the SAA or AA and are having difficulty logging in, please call the FINRA Call Center at (301) 869-6699.
Background information about FCS and related Notices.
Step-by-step instructions on accessing and updating the information in FCS.