Web CRD Training and Support

FINRA is building a new CRD system, and we are taking a fresh approach. We are building it alongside the existing Web CRD (which we will refer to as ‘classic CRD’) and implementing the new CRD features incrementally to give users time to acclimate as well as provide us with feedback. We will continue to add and grow the training materials for the new CRD system as they become available. On this page, you will find job aids and resources for both systems.

Overview of FINRA's Financial Professional Gateway (FinPro)
July 26, 2018 • 3 p.m. – 4 p.m., Eastern Time (ET) (1 hour)
Join FINRA for the first in a series of Registration Systems Transformation conference calls hosted by senior leaders in FINRA’s Registration and Disclosure Department. This event will include an overview of current and future features of FinPro, which is the gateway for current and former registered representatives to manage their securities registration requirements including the information that is available in CRD. Registration is open to the public; however, spots are limited. VP Bill Swanstrom and Senior Director Noah Egorin will discuss:

  • Getting your staff started with FinPro,
  • What representatives can do and see on FinPro today,
  • What representatives will be able to do soon on FinPro,
  • What FINRA envisions representatives will be able to do on FinPro in the future, and
  • How you can get involved with FinPro development

The call will conclude with a Q and A portion.



Help Resources

  • New CRD Reference Guide – This job aid provides instructional information about how to use the features available in the new CRD system.

System Resources

Classic CRD


Help Resources

System Resources

  • System Availability Schedule – View Web CRD’s weekend and holiday availability.
  • System Links – Provided are URLs to access Web CRD and the Web CRD site for Registered Representatives.
  • Release Notes – Review brief descriptions of enhancements and changes to Web CRD that are implemented with each software release.
  • Upcoming Releases and User Testing – Receive advance information about future Web CRD/IARD software releases and learn about user testing opportunities.