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Systems Status

CE Email Notification System

Service Disruption

Status: Emails sent in error

First Reported: July 15, 2026 - 7:57 a.m.

Last Update: July 15, 2026 - 11:30 a.m.

Description: On Wednesday, July 15, 2026, the Annual CE Reminder to complete email notification was distributed beginning at approximately 7:57 AM and concluded at approximately 11:30 PM. Due to a code defect, approximately 103,000 individuals who should have been excluded from the mailing received the notification in error. 

A targeted code fix has been identified and is scheduled for deployment as part of the July 29, 2026 CEP release, ensuring the issue is fully resolved well ahead of the next scheduled Annual CE Reminder to Complete email distribution on October 15, 2026.