Financial Learning Experience™ (FLEX™) - What's New

New courses are added to the FLEX catalog on a quarterly basis. Bookmark this page to view the latest offerings as well as announcements pertaining to system upgrades and enhancements.

New Firm Element Courses – April 2025

AML Compliance: Account Monitoring

This course focuses on the requirements of the Bank Secrecy Act (BSA) and common red flags of money laundering that may be present in customer interactions and transaction reviews.

Content Includes:

  • ­Customer Due Diligence
  • ­Suspicious Activity Reports
  • ­Account Opening Flags
  • ­Transaction Reviews
  • ­Suspicious Transactions and Money Movements
  • ­Low-Priced Securities
  • ­Investigations

Regulatory Concerns for New Product

This course provides learners with updates on current regulatory concerns surrounding products. Learners will also be provided with effective practices for registered persons and supervisors.

Content Includes:

  • ­Complex Products Features and Risks
  • ­Complex Products Investor Protection Concerns
  • ­Private Placements Regulatory Considerations
  • ­Reasonable Investigation of Private Placements
  • ­Supervising Private Placement Recommendation

Analyzing Investor Growth

This course provides learners an opportunity to get a better understanding of investors who entered the investment market during the pandemic. Learner’s will discover this segment of investor’s motives, investment knowledge and preferred engagement styles.

Content Includes:

  • ­Comparison of Experienced Investor v. New Investors
  • ­Investor Motives for Opening Accounts
  • ­Investor Goals for Entering the Market
  • ­Investor Knowledge
  • ­Investor Engagement

Annual 2025 AML Review

This course reviews basic anti-money laundering (AML) program requirements and established practices for creating and maintaining a robust AML program, with a focus on detecting and reporting suspicious activity. It also focuses on current industry trends and the consequences of failing to identify red flags of suspicious activity. 

Content Includes:

  • ­AML fundamentals
  • ­Identifying and reporting suspicious activity
  • ­Verification of customer identity
  • ­Identifying AML red flags at account opening
  • ­Crypto Confidence Scams
  • ­Sanctions, anti-bribery and anti-corruption

2025 Annual Industry Priorities Review

This course will provide learners with updates on select industry priorities, including FINRA findings and effective practices, resources to stay abreast of industry priorities and methods for obtaining these resources.

Content Includes:

  • ­Cybersecurity and new account opening identify validation
  • ­Crypto asset developments
  • ­Books and records
  • ­Trusted contact persons
  • ­Resources and methods for staying current

Investor Trends: Exploring the Changing Investor Landscape

This course provides information that can help learners understand the changing investor landscape and financial capability among U.S. adults. It examines possible effects of the pandemic as well as data on investor practices, knowledge and information sources.

Content Includes:

  • ­Overview of the NFCS
  • ­Possible Effects of the Pandemic
  • ­Characteristics of Investors
  • ­Financial Capability
  • ­Demographic Differences
  • ­Investing Practices
  • ­Characteristics of New Investors
  • ­Risk Tolerance
  • ­Fraud Concerns
  • ­Investor Knowledge

2025 Supervisory Trends

This course allows learners to interact with a key resource for staying current with trends in the regulatory landscape, review important reminders and practice making decisions regarding registered persons’ actions.

Content Includes:

  • ­Introduction to the FINRA Annual Regulatory Oversight Report
  • ­OBAs and PSTs
  • ­Communications with the Public
  • ­Regulatory Events and Other Disclosures

2025 Annual Compliance Review

This course will explore common compliance obligations—and areas of potential risk— as highlighted by actual enforcement actions by FINRA from the past year. Using these events, the course will explore registered persons’ obligations to their broker-dealers, their customers and to FINRA, as well as the relevant rules and regulations that underpin them.

Content Includes:

  • ­Securities Transactions Away From BD
  • ­Conflicts of Interest
  • ­Opening Accounts & Rule 2090
  • ­Reg BI
  • Obligations to FINRA