Web EFT System Availability & Upcoming Releases
Web EFT System Availability
Web EFT is available 24 hours per day, except when maintenance or software releases affect availability. Uploaded files are only processed during Web CRD hours.
The Web EFT Test Environment is available Monday through Friday from 9 a.m. until 8 p.m., Eastern Time (ET); however, intermittent outages may occur due to software deployments and other internal testing activities.
Upcoming Web EFT Releases
Web EFT was last updated as part of Release 2015.09. The following Web EFT Update and Frequently Asked Questions (FAQ) provide detailed information of the changes.
In an effort to keep Web EFT firms informed of developments and release changes, please join us for a monthly conference call the fourth Wednesday of every month at 1:00 p.m., ET. To join the conference call, please phone 800-519-4276, and enter passcode 3864731. Let us know if any of your staff will be calling-in from overseas so that we can provide them with an international number. They will not be able to use the number above.
Questions regarding upcoming Web EFT releases should be directed to the Gateway Call Center at (301) 869-6699 or by email.