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Technical Notice

Reminder - TRAQS and Reference Data API Access

March 15, 2021

As previously communicated effective Monday, April 19, 2021, FINRA will replace digital certificates with Multi Factor Authentication (MFA) for access to the TRAQS website and will also institute system infrastructure changes for TRAQS and the API reference data software. Beginning April 19, 2021, all TRAQS users will be required to use MFA to gain access to TRAQS and will be denied access to TRAQS if they have not converted.

MFA access to the FINRA API reference data will not be supported until a later date and firms must continue to use digital certificates until the fourth quarter in 2021to download API files.

Multi Factor Authentication (MFA)

FINRA has produced a dedicated TRAQS Multi Factor Authentication (MFA) User Guide, and recommends that users review this guide to familiarize themselves with the new processes for TRAQS secure system access using MFA.

To use MFA, users will be required to enroll in MFA in the TRAQS production environment.  

To establish a new TRAQS user name, a person with administrator access to the FINRA Order Form must complete the FINRA Order Form.

An email will then be sent to the user inviting them to access the NASDAQ MFA service.

FINRA System Infrastructure

The new system platform supporting TRAQS is designed on a Linux-Based Operating System, which will utilize secure Cloud-Based technology for resilience and redundancy. The infrastructure changes will be transparent to users, however FINRA encourages users to test TRAQS and the API to ensure continuity.

Users may access TRAQS and the API files via the new system infrastructure by accessing the links below.

Please review the Link and Notes sections carefully as changes will occur to the links once the production parallel period (3/8/2021-4/16/2021) ends.

Function Link Notes

Setup TRAQS entitlement for MFA

Allows user to access their user profile and TRAQS in new infrastructure

Access TRAQS in new infrastructure

(begins 4/19/2021)


TRAQS available via MFA credentials for permanent production period

Access to API reference data in new infrastructure

(begins 4/19/2021)


Allows user to review API files in new infrastructure; a digital certificate, login id and password will continue to be necessary for API access to the new infrastructure

Please contact FINRA Product Management or call (866) 899-2107 with questions regarding this notice.