FINANCIAL INDUSTRY REGULATORY AUTHORITY OFFICE OF HEARING OFFICERS Department of Enforcement, Complainant, v. Adrienne Jaime Mak CRD No. 5656269, Respondent. Disciplinary Proceeding No. 2018058657802 COMPLAINT Department of Enforcement alleges: SUMMARY 1. Adrienne Jaime Mak failed to respond to FINRA’s requests for information made pursuant to FINRA Rule 8210 in June and September 2018. As a result, Mak violated FINRA Rules 8210 and 2010.

FINANCIAL INDUSTRY REGULATORY AUTHORITY LETTER OF ACCEPTANCE, WAIVER AND CONSENT NO. 2018060933401 TO: Department of Enforcement Financial Industry Regulatory Authority (FINRA) RE: Leonard C. Kinsman, Respondent Former General Securities Representative and General Securities Principal CRD No. 2816535 Pursuant to FINRA Rule 9216 of FINRA’s Code of Procedure, Respondent Leonard C. Kinsman submits this Letter of Acceptance, Waiver and Consent (AWC) for the purpose of proposing a settlement of the alleged rule violations described below.

FINANCIAL INDUSTRY REGULATORY AUTHORITY LETTER OF ACCEPTANCE, WAIVER AND CONSENT NO. 2018057530701 TO: Department of Enforcement Financial Industry Regulatory Authority (FINRA) RE: SunTrust Investment Services, Inc., Respondent FINRA Member Firm CRD No. 17499 Pursuant to FINRA Rule 9216 of FINRA’s Code of Procedure, Respondent SunTrust Investment Services, Inc. (“SunTrust” or the “Firm”) submits this Letter of Acceptance, Waiver and Consent (“AWC”) for the purpose of proposing a settlement of the alleged rule