Skip to main content

For updates and guidance related to COVID-19 / Coronavirus, click here.

CRD FAQ - General Registered Representative (AG)

1. How do I submit form filings to Web CRD?

Upon completion of a filing, select the "Submit to CRD" hyperlink. By selecting this hyperlink, a completeness check will automatically run. If the completeness check is successful, a "Submit the Filing" button will be displayed. It is very important to select this button to actually submit the filing to Web CRD. Once this button has been selected, a message will be displayed that the filing has been Successfully Queued for Submission. At this time an "OK" button will be displayed. You may select this "OK" button to submit another form filing or perform other actions in Web CRD.

2. How long does a filing remain "pending" in Web CRD?

Your "pending" U4, U5, BDW and U6 filings will remain "pending" in Web CRD for a period of two (2) months and your "pending" BD filings will remain for six (6) months. If they are not submitted during that timeframe, the system will automatically delete them after they reach their expiration date. It is important to review your Pending Filing Queue on a regular basis to ensure that pending filings are completed and submitted prior to Web CRD deleting the pending filing. You can retrieve your pending filings by selecting the Forms Menu Item, selecting a filing type sub menu item (U4, U5, BD, BDW or U6) and then selecting the Pending tab. Using the "Pending Filings Search Criteria" Screen, you can sort by Filing Creation Date in either Ascending or Descending order. You should review the filings with older Creation in order to identify those that you wish to submit.

3. What happens if, while there is a "pending" filing for an individual, another filing is processed that changes the individual's data?

When you create and save the information on a filing (Forms U4, U5, U6), the information changed by the form filing is placed in an "in process" area in Web CRD. If another filing is submitted that changes an individual's information prior to the "pending" filing being submitted, the "pending" filing (Forms U4, U5, U6) for that individual is rendered invalid and cannot be submitted. This is due to the fact that the information that existed when the "pending" filing was initially created has now been changed. The invalid filings would have to be reinitiated. To ease the recreation of the filing, we recommend you print the invalidated "pending" filing and reenter the text and/or you may want to copy and paste lengthy text from the "pending" filing on to the new filing.

4. Where can I find the Web CRD "picklists" for the Uniform Registration Forms?

The picklists can be found on the Current Uniform Registration Forms for Electronic Filing in Web CRD page in the appropriate Instructions document.

5. Should titles (i.e., Mr., Ms., etc.) be captured in any of the name fields on the Uniform Forms?

When creating an individual and inputting the individual's name, do not use titles such as Mr., Mrs., Ms., etc., in any of the name fields. As Web CRD cannot perform a completeness check on these fields since they are free text fields, the titles are stored as part of the name itself, which can prevent or delay a match when a name search is performed.

6. What address do I provide for the "Employment Address" on a Form U4?

When filing a Form U4, be sure to provide the street address of the office where the individual is physically located, not the address of the main office of your firm (unless that is the location of the Registered Representative's office), under "Office of Employment Address Street 1." You may not use a post office box number for this address.

7. Why does my current employing firm listed in Section 1 of the Form U4 not appear in the Employment History list?

Web CRD does not automatically update Section 12, Employment History because that section of the filing requires additional information that is not entered in Section 1. It is important that when filling out the Form U4 Employment History section to capture the current firm in the Employment History.

8. My firm has an individual that has been working with the firm as an NRF and now is going to become a Registered Representative. Does the firm need to terminate the NRF record prior to registering the individual?

The firm does not have to terminate the NRF assocation and the firm should submit a Form U4 and select the second fingerprint option. This fingerprint option indicates that the individual has been continuously employed with the filing firm since the last submission of a fingerprint card.

9. Who should be the contact provided on a Form U5?

When providing a contact name on a Form U5 for a disclosure event, please provide the name of a person who is knowledgeable about the disclosure information provided on the Form U5. This will ensure that a regulator can reach the correct person within your firm to obtain additional information, if needed, regarding the disclosure.

10. Since a representative’s previous employer has 30 days to file the U5, which date does the system use to determine when to use the Relicense filing type?

Web CRD, for Relicensing purposes, looks at the registration date within the last 30 days, not the Termination Date listed on the U5. In the situation where you are hiring an individual who has been out of the industry for more than 30 days (however the U5 was processed within the last 30 days), the system will only allow you to choose Relicensing. You should not complete the Temporary Registration Acknowledgement.

11. What does a filing status of "conversion" mean?

"Conversion" indicates that the information contained in the filing was converted from the Legacy CRD system to Web CRD. The conversion priority was that if U6 information existed for the disclosure event that was converted, then it was converted word-for-word into Web CRD. If the information was disclosed only on a Form U4 and Form U5, the information that was submitted on a Form U5 was converted first. If the information was submitted on a Form U4 only, then that U4 data was converted.

12. What does it mean when a registration request reflects a "purged" status?

Registration requests will be systematically purged in Web CRD if they remain deficient longer than their specified timeframe. A purged registration status is an inactive status and means that Form U4 a new filing would have to be submitted by the firm to re-request the purged registrations (along with applicable fees). Otherwise, the individual may be systematically terminated from the firm by Web CRD. For more information on managing deficiencies, including purge timeframes, please review the

Registration Deficiency Tracking Program

quick-reference guide.