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Funding Portals and Crowdfunding Offerings

Regulatory Obligations and Related Considerations

Regulatory Obligations

Title III of the Jumpstart Our Business Startups (JOBS) Act enacted in 2012 contains provisions relating to securities offered or sold through crowdfunding. The SEC’s Regulation Crowdfunding and FINRA's corresponding set of Funding Portal Rules set forth the principal requirements that apply to funding portal members. Funding portals must register with the SEC and become a member of FINRA. Broker-dealers contemplating engaging in the sale of securities in reliance on Title III of the JOBS Act must notify FINRA in accordance with FINRA Rule 4518 (Notification to FINRA in Connection with the JOBS Act).

Regulation Crowdfunding imposes certain gatekeeper responsibilities on intermediaries (i.e., both funding portals and broker-dealers that engage in Regulation Crowdfunding transactions). Rule 301(a) under Regulation Crowdfunding provides in part that an intermediary must have a reasonable basis for believing that an issuer seeking to offer and sell securities through the intermediary’s platform complies with the requirements of Regulation Crowdfunding. Furthermore, Rule 301(c)(2) requires an intermediary to deny access to its platform if it has a reasonable basis for believing the issuer or the offering presents the potential for fraud or otherwise raises concerns about investor protection.

Additionally, Rule 404 under Regulation Crowdfunding imposes certain recordkeeping requirements on funding portals. (Broker-dealer members that engage in Regulation Crowdfunding transactions are subject to the full recordkeeping requirements under Exchange Act Rules 17a-3 and 17a-4, as well as FINRA Rule 3110(b) and the 4510 Rule Series.) Rule 404 requires funding portal members to maintain certain books and records relating to their funding portal activities. Using a third party to prepare and maintain records on behalf of a funding portal does not relieve the funding portal of its recordkeeping responsibilities.

Related Considerations

  • What steps is your funding portal taking to ensure it maintains all required books and records in accordance with Regulation Crowdfunding Rule 404?
  • What steps is your funding portal taking to ensure on and off platform communications (including social media) do not offer or contain recommendations, solicitations or investment advice?

Findings and Effective Practices1


  • Failure to Obtain Attestation: Not obtaining the attestation required by Regulation Crowdfunding Rule 404 when using a third-party vendor to store the required records.
  • Missing Disclosures: Offerings on the platform do not contain all required disclosures as codified in Regulation Crowdfunding, in particular:
    • names of officers and directors of the issuer, and the positions these individuals held for the past three years;
    • descriptions of the purpose and intended use of proceeds, the process to complete the offering transaction or cancel an investment commitment, the ownership and capital structure, the material terms of any indebtedness of the issuer; and
    • financial statements, as required by Regulation Crowdfunding Rule 201(t).
  • Failure to Report Customer Complaints: Not reporting written customer complaints, as required by Funding Portal Rule 300(c).
  • Untimely Required Filings: Not making required filings in a timely manner—such as filing the funding portal’s Statement of Gross Revenue by the deadline of March 1—and not filing updates or changes to contact information within 30 days of the change.
  • Not Filing CMAs: Funding portals effecting changes in ownership without obtaining prior approval from FINRA, as required by Funding Portal Rule 110(a)(4).
  • Offering Investment Advice or Recommendations; Soliciting Purchases, Sales or Offers: Sending electronic correspondence to customers that recommended investments or otherwise solicited purchases of securities, thereby violating the prohibitions under Regulation Crowdfunding Rule 402(a) against funding portals engaging in such activity.  
  • Misleading Statements: Failing to correct misleading statements that appeared on funding portals’ websites for offerings on their platforms.
  • Failing to Transmit Funds: Failing to promptly direct the transmission of funds to the issuers upon the successful completion of the offerings or to return funds to investors upon cancellation of the offerings or in the event of oversubscription.
  • Failing to Take Measures to Reduce Risk of Fraud: Not denying issuers or offerings access to funding portals’ platforms, after funding portals had become aware of warning signs of potentially fraudulent activity during the onboarding process and during issuers’ campaigns.

Effective Practices

  • Compliance Resources: Developing annual compliance questionnaires to verify the accuracy of associated persons’ disclosures, including follow-up questions (such as whether they have ever filed for bankruptcy, have any pending lawsuits, are subject to unsatisfied judgments or liens or received any written customer complaints), as well as compliance checklists and schedules to confirm that required obligations are being met in a timely manner, such as providing all issuer disclosure requirements of Regulation Crowdfunding Rule 201.
  • Supervision: Implementing supervisory review procedures tailored to funding portal communications requirements that, for example, clearly define permissible and prohibited communications and identify whether any contemplated structural or organizational changes necessitate the filing of a CMA.

Additional Resources

1 This section’s findings and effective practices are based on observations regarding funding portals rather than intermediaries.