New Customer Support Hotline Number

Those member firms that are enjoying the benefits of the National Association of Securities Dealers, Inc. (NASD^® Member Compliance Support System, Training Analysis and Planning Tool, Version 2.0 (MCSS), will soon benefit from enhanced customer service.

Please note that, as of November 3, 1997, technical questions regarding the MCSS application will be answered by the NASD Regulation, Inc., Customer Support Hotline, at (800) 321-NASD (6273).

Clarification Of Special Notice To Members 97-55

In August 1997, the National Association of Securities Dealers, Inc. (NASD^®) published Special Notice to Members 97-55 entitled "New Membership Application Rules, New Code of Procedure and Other New Disciplinary Rules," which described, among other things, the new Code of Procedure and when such Rules would apply to a disciplinary proceeding. Special Notice to Members 97-55 provided in paragraph c):

NASD Regulation Reminds Members To Develop Year 2000 Plans

Clarification Of Notice To Memers 98-10

NASD Notice to Members 98-10 (January 1998) entitled "Transaction Reporting And Quotation Obligations Under the Fixed Income Pricing System (FIPS)" contained a question and answer concerning compliance officers and the need for firms to report all transactions under The Nasdaq Stock Market, Inc., Fixed Income Pricing System^SM (FIPS^SM), regardless of which desk trades the bonds. The original question and answer were published as:

Closing Of Washington District Office

A decision was made in June of last year to close the Washington, D.C. NASD Regulation^SM District Office. That District Office officially closed its doors on January 31, 1998.

Important Year 2000 Information

Use Of Alias Prohibited During Cold Calling

Testing And Continuing Education Scheduling Procedures Revised

To provide a better level of service to members, NASD Regulation, Inc., and the Sylvan Technology Center Network (Sylvan) have agreed that certain appointment scheduling activities regarding testing and continuing education sessions will become the direct responsibility of NASD Regulation^SM. Effective June 1, 1998, NASD Regulation Field Support Services (FSS), (800) 999-6647, will be taking over responsibility from Sylvan in the following areas:

Members Reminded To Update PC FOCUS PINs

Members are reminded of their obligation to keep their PC FOCUS Personal Identification Number (PIN) information current. FOCUS filings that are submitted with the PIN of an individual who is no longer registered as a principal of the submitting firm are not considered complete filings.

Background

Year 2000 Tips For Members Will Your Fax Machine Work?

As the millennium approaches, one of the areas all businesses should assess for Year 2000 readiness is their internal office equipment. Last month, Notices to Members provided information on how to check a PC (personal computer), and this month's tip for members involves preparing your fax machine for 2000.