Expand All PART I INTERPRETIVE MATERIAL, DEFINITIONS, ORGANIZATION AND AUTHORITY IM-12000. Failure to Act Under Provisions of Code of Arbitration Procedure for Customer Disputes 12100. Definitions 12101. Applicability of Code and Incorporation by Reference 12102. National Arbitration and Mediation Committee 12103. Director of Dispute Resolution 12104. Effect of Arbitration on NASD Regulatory Activities 12105. Agreement of the Parties PART II GENERAL ARBITRATION RULES 12200. Arbitration Under an Arbitration Agreement or the Rules of NASD 12201. Elective Arbitration 12202. Claims Against Inactive Members 12203. Denial of NASD Forum 12204. Class Action Claims 12205. Shareholder Derivative Actions 12206. Time Limits 12207. Extension of Deadlines 12208. Representation of Parties 12209. Legal Proceedings 12210. Ex Parte Communications 12211. Direct Communication Between Parties and Arbitrators 12212. Sanctions 12213. Hearing Locations 12214. Payment of Arbitrators PART III INITIATING AND RESPONDING TO CLAIMS 12300. Filing and Serving Documents 12301. Service on Associated Persons 12302. Filing an Initial Statement of Claim 12303. Answering the Statement of Claim 12304. Answering Counterclaims 12305. Answering Cross Claims 12306. Answering Third Party Claims 12307. Deficient Claims 12308. Loss of Defenses Due to Untimely or Incomplete Answer 12309. Amending Pleadings 12310. Answering Amended Claims 12311. Amendments to Amount in Dispute 12312. Multiple Claimants 12313. Multiple Respondents 12314. Combining Claims PART IV APPOINTMENT, DISQUALIFICATION, AND AUTHORITY OF ARBITRATORS 12400. Neutral List Selection System and Arbitrator Rosters 12401. Number of Arbitrators 12402. Composition of Arbitration Panels 12403. Generating and Sending Lists to the Parties 12404. Striking and Ranking Arbitrators 12405. Combining Lists 12406. Appointment of Arbitrators; Discretion to Appoint Arbitrators Not on List 12407. Additional Parties 12408. Disclosures Required of Arbitrators 12409. Arbitrator Recusal 12410. Removal of Arbitrator by Director 12411. Replacement of Arbitrators 12412. Directors Discretionary Authority 12413. Jurisdiction of Panel and Authority to Interpret the Code 12414. Determinations of Arbitration Panel PART V PREHEARING PROCEDURES AND DISCOVERY 12500. Initial Prehearing Conference 12501. Other Prehearing Conferences 12502. Recording Prehearing Conferences 12503. Motions 12504. Reserved 12505. Cooperation of Parties in Discovery 12506. Document Production Lists 12507. Other Discovery Requests 12508. Objecting to Discovery; Waiver of Objection 12509. Motions to Compel Discovery 12510. Depositions 12511. Discovery Sanctions 12512. Subpoenas 12513. Authority of Panel to Direct Appearances of Associated Person Witnesses and Production of Documents Without Subpoenas 12514. Exchange of Documents and Witness Lists Before Hearing PART VI HEARINGS; EVIDENCE; CLOSING THE RECORD 12600. Required Hearings 12601. Postponement of Hearings 12602. Attendance at Hearings 12603. Failure to Appear 12604. Evidence 12605. Witness Oath 12606. Record of Proceedings 12607. Order of Presentation of Evidence and Arguments 12608. Closing the Record 12609. Reopening the Record PART VII TERMINATION OF AN ARBITRATION BEFORE AWARD 12700. Dismissal of Proceedings Prior to Award 12701. Settlement 12702. Withdrawal of Claims PART VIII SIMPLIFIED ARBITRATION AND DEFAULT PROCEEDINGS 12800. Simplified Arbitration 12801. Default Proceedings 12805. Expungement of Customer Dispute Information under Rule 2130 PART IX FEES AND AWARDS 12900. Fees Due When a Claim Is Filed 12901. Member Surcharge 12902. Hearing Session Fees, and Other Costs and Expenses 12903. Process Fees Paid by Members 12904. Awards 12905. Submissions After a Case Has Closed Book traversal links for 12000. NASD CODE OF ARBITRATION PROCEDURE FOR CUSTOMER DISPUTES ‹ 11900. Clearance of Corporate Debt Securities Up PART I INTERPRETIVE MATERIAL, DEFINITIONS, ORGANIZATION AND AUTHORITY ›
