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Our Values at Work – People and Culture

For more than 80 years, FINRA has been at the forefront of providing America’s investors with the confidence to participate in financial markets that are sound and vibrant. Every day, more than 3,500 FINRA employees work together to protect investors and ensure markets remain transparent.
Our Values at Work – People and Culture

Our commitment to our mission is embedded in everything we do, along with a strong sense of our values—collaboration, expertise, innovation and responsibility. They reflect not only who we are as an organization, but what we strive for: one team, acting with one vision to achieve our public-service mission.

Because when we work together, we're stronger. At FINRA, we’re committed to fostering a diverse and inclusive workplace. We want to ensure that every employee has the opportunity to thrive and contribute their unique talents to our organization. So, whether you’re an examiner, an enforcement attorney, a technologist or HR specialistor any of the dozens of other roles and opportunities we offer—you are part of a diverse team of industry leaders whose unique backgrounds, education, cultures, thinking styles and perspectives make our success possible.

Interested in joining our team? Discover how you can play a role in making sure investors are protected and the market is trusted.

Our FINRA Values


We are a diverse team that works closely together and with all of our stakeholders.


We are skilled professionals working within a complex and ever-evolving brokerage industry.


We are forward-thinking, embrace change and leverage leading-edge technology.


We are good stewards of the public trust and our resources, act with fairness and transparency, and hold ourselves accountable to high standards.

News Release
WASHINGTON—FINRA mourns the loss of former NASD Chairman and CEO Robert Glauber, a tireless advocate for the interests of investors and sound financial regulation throughout his distinguished career in the private, public and academic sectors.
FINRA’s ombudsman is a neutral party that acts as an impartial, confidential and independent resource to assist in finding solutions to issues or concerns an individual may have with FINRA. On this episode, we talk to FINRA’s Ombudsman to hear she works to prevent real or perceived conflicts of interest.
News Release
WASHINGTON – With great sadness, FINRA today announced that Thomas Gira, Executive Vice President of Market Regulation and Transparency Services, passed away on Saturday, June 20. He was 58. “Tom was a beloved and devoted husband and father, as well as a tremendous leader, colleague and friend, and we are enormously heartbroken by his passing. We extend our most sincere condolences to Tom’s family, who are in our thoughts and prayers during this difficult time,” said President and CEO Robert Cook.
Blog Post
When it became clear that FINRA was going to move to a fully remote work environment in early March, most of the focus was on how to continue conducting business in a fully digital environment. But several functions FINRA performs still require sending materials in the mail to firms and individuals. One example is the Regulatory Review group within Credentialing, Registration, Education and Disclosure department.
Blog Post
FINRA has been on a hiring spree, working to fill scores of open positions. But given that almost all employees are working remotely as a result of the coronavirus outbreak, how are these new hires getting the equipment to start work from home? The solution: “FINRA in a Box.” That’s what staff call the package FINRA sends to new hires, containing a laptop, onboarding instructions, introductory material, a little branded merch—and even a few pieces of candy to sweeten their first day.   
Blog Post
Business continuity planning—or “BCP” for short—is a term most of us have heard. But do we really know what it means? And how important is it leading up to times like these, as we navigate our response to the COVID-19 pandemic? One person who knows the answer to both questions is FINRA’s own Sarah Roberts, an Associate Director in Corporate Real Estate Helping to ensure that FINRA is prepared to continue operating in the face of major crises or natural disasters has been part of Sarah’s job since her first day at FINRA, nearly 20 years ago.
Blog Post
First in a series highlighting colleagues working behind the scenes to help FINRA achieve our mission. Raj Pillai is no stranger to crises. Y2K. 9/11. The Northeast blackout of 2003. Superstorm Sandy. He has worked through them all, the latter at FINRA, which he joined in 2011. “There are different challenges with each situation. Every time, we’ve gotten better and better in terms of technology,” says Pillai, who as Senior Director of Enterprise Technology Services is FINRA’s lead on videoconferencing.
News Release
WASHINGTON—FINRA announced today that Tom Selman, Executive Vice President for Regulatory Policy and Legal Compliance Officer, is retiring after 24 years at the organization. 
News Release
WASHINGTON—FINRA announced today that Susan Schroeder plans to leave FINRA later this year, after leading the Department of Enforcement since 2017. Schroeder led the consolidation of FINRA’s enforcement functions into a new, unified group. The consolidated enforcement team now comprises 340 employees working in New York, Rockville, and 14 district offices handling disciplinary actions from across FINRA, from potential fraud to trading-based misconduct to sales practice violations.