2025085052801 Truist Investment Services Inc. AWC lp.pdf
From at least March 2023 to July 2023, a TIS registered representative (Representative
A) engaged in improper cancel and rebill activity when he canceled trades he placed in
his personal TIS brokerage account and later rebilled them to certain of his customers’
brokerage accounts, without the customers’ knowledge or authorization, causing those
customers to incur significant losses. TIS failed to reasonably identify and investigate red
flags of Representative A’s improper cancel and rebill activity.