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Arbitration Process

  • File a Claim
    A claimant initiates an arbitration by filing a statement of claim that specifies the relevant facts and remedies requested.
  • Answer a Claim
    A respondent responds to an arbitration claim by filing an answer that specifies the relevant facts and available defenses to the statement of claim.
  • Arbitrator Selection
    Arbitrator selection is the process in which the parties receive lists of potential arbitrators and select the panel to hear their case.
  • Prehearing Conferences
    Prior to the hearing, the arbitrators and parties meet telephonically to schedule hearing dates and resolve preliminary issues.
  • Discovery
    Discovery is the exchange of documents and information in preparation for the hearing.
  • Hearings
    The parties and arbitrators meet in person to conduct the hearing in which the parties present arguments and evidence in support of their respective cases.
  • Decision & Awards
    After the conclusion of the hearing, the arbitrators deliberate the facts of the case and render a written decision called an award.