File a Claim
A claimant initiates an arbitration by filing a statement of claim that specifies the relevant facts and remedies requested.
Answer a Claim
A respondent responds to an arbitration claim by filing an answer that specifies the relevant facts and available defenses to the statement of claim.
Arbitrator Selection
Arbitrator selection is the process in which the parties receive lists of potential arbitrators and select the panel to hear their case.
Prehearing Conferences
Prior to the hearing, the arbitrators and parties meet telephonically to schedule hearing dates and resolve preliminary issues.
Discovery
Discovery is the exchange of documents and information in preparation for the hearing.
Hearings
The parties and arbitrators meet in person to conduct the hearing in which the parties present arguments and evidence in support of their respective cases.
Decision & Awards
After the conclusion of the hearing, the arbitrators deliberate the facts of the case and render a written decision called an award.