Hearing Locations & Contacts
FINRA offers 69 hearing venues, including at least one in each state of the United States and one in San Juan, Puerto Rico and Washington, DC. The map below indicates the hearing locations and the Dispute Resolution Services region that administers cases for those locations. Depending on caseload demands, Dispute Resolution Services may assign cases in certain hearing locations to a different region.
FINRA Offices with Hearing Rooms
Boca Raton, FL | Chicago, IL | Jersey City, NJ | |
Los Angeles, CA | New York, NY | ||
Contact Information
Please review our Coronavirus Information before attending an in-person hearing if you have questions about COVID-19 symptoms, protocols for COVID-19 exposure, or protocols for positive COVID-19 test results.
Equipment and other services vary by location. Please contact your Case Administrator at least one week before the evidentiary hearing to see what equipment and services are available.
Based on the advice of the U.S. Postal Inspection Service, FINRA no longer opens or accepts letters or packages lacking senders' names and return addresses. Please be sure when sending mail to FINRA that your name and return address are clearly legible.
East Region
FINRA Dispute Resolution Services
Brookfield Place
200 Liberty Street
New York, NY 10281
(212) 858-4200 (Monday – Friday, 9–5 ET)
Email
Our New York City office administers hearings held in the following cities:
- Albany, NY
- Augusta, ME
- Baltimore, MD
- Boston, MA
- Buffalo, NY
- Charleston, WV
- Charlotte, NC
- Cincinnati, OH
- Cleveland, OH
- Columbia, SC
- Columbus, OH
- Hartford, CT
- Jersey City, NJ
- Manchester, NH
- Montpelier, VT
- New York, NY
- Norfolk, VA
- Philadelphia, PA
- Pittsburgh, PA
- Providence, RI
- Raleigh, NC
- Richmond, VA
- Syracuse NY
- Washington, DC
- Wilmington, DE
Leadership
Katherine Bayer
Senior Director, East Region
(212) 858-4382
William Cassidy
Associate Regional Director
(561) 447-4900
Erin Jett
Regional Manager
(212) 858-4103
Diana Roberto
Associate Regional Manager
(561) 447-4911
Case Administrators
Arbitration
Alejandra Candelario
(212) 858-4356
Christal Dolly
(212) 858-4344
Steeve Encaoua
(561) 362-7933
Leonie Feliciano
(212) 858-3928
Makenzie Holahan
(561) 443-8139
Mediation
Mara Weinstein
(212) 858-4384
Central Region
FINRA Dispute Resolution Services
101 N Wacker Drive
Suite 2200
Chicago, IL 60606
(312) 899-4440 (Monday – Friday, 9-5 CT)
Email
Our Chicago office administers hearings in the following cities:
- Atlanta, GA
- Birmingham, AL
- Bismarck, ND
- Boca Raton, FL
- Chicago, IL
- Des Moines, IA
- Detroit, MI
- Indianapolis, IN
- Jackson, MS
- Jacksonville, FL
- Kansas City, MO
- Little Rock, AR
- Louisville, KY
- Memphis, TN
- Milwaukee, WI
- Minneapolis, MN
- Nashville, TN
- New Orleans, LA
- Oklahoma City, OK
- Omaha, NE
- Rapid City, SD
- San Juan, PR
- St. Louis, MO
- Tampa, FL
- Wichita, KS
Leadership
Carolann Gemski
Senior Director, Central Region
(312) 899-4440
Khoi Dang-Vu
Associate Regional Director
(312) 899-4440
Alma Toplic
Regional Manager
(312) 899-4440
Susan Zavis
Associate Regional Manager
(312) 899-4440
Case Administrators
Arbitration
Terresa Byrd
(312) 899-4613
Anna Lentsch
(312) 899-4686
Elizabeth Muldoon
(312) 899-4425
Allison Neumann
(561) 447-2686
Cassandra Bartlett
(561) 362-7901
Mediation
Mara Weinstein
(212) 858-4384
West Region
FINRA Dispute Resolution Services
300 South Grand Avenue
Suite 1700
Los Angeles, CA 90071
(213) 613-2680 (Monday – Friday, 8–5 PT)
Email
Our Los Angeles office administers hearings in the following cities:
- Albuquerque, NM
- Anchorage, AK
- Boise, ID
- Cheyenne, WY
- Dallas, TX
- Denver, CO
- Helena, MT
- Honolulu, HI
- Houston, TX
- Las Vegas, NV
- Los Angeles, CA
- Phoenix, AZ
- Portland, OR
- Reno, NV
- Salt Lake City, UT
- San Diego, CA
- San Francisco, CA
- Seattle, WA
Leadership
Laura McNamire
Senior Director, West Region
(213) 613-2678
Joseph Jeong
Associate Regional Director
(213) 613-2641
David Newson
Regional Manager
(213) 613-2693
Maria Reyes
Associate Regional Manager
(213) 613-2644
Case Administrators
Arbitration
Brooke Cavanaugh
(213) 613-2627
Julia Moore
(213) 647-3318
Cody Neftin
(213) 229-2309
Matthew Anderson
(561) 447-4902
Bruna Scotti Abreu
(213) 229-2398
Mediation
Mara Weinstein
(212) 858-4384
FINRA DRS Senior Leadership
Richard Berry
Executive Vice President and Director of DRS
(212) 858-4307
Todd Saltzman
Senior Vice President and Deputy Director of DRS
(212) 858-4273
Katherine Bayer
Senior Director, East Region
(212) 858-4382
Shannon Bond
Senior Director, Case Administration and Staff Training
(312) 899-4442
Carolann Gemski
Senior Director, Central Region
(312) 899-4440
Leslie Leutwiler
Senior Director, Neutral Management and Quality Control
(212) 858-4136
Laura McNamire
Senior Director, West Region and Director of Mediation
(213) 613-2678
Manly Ray
Senior Director
(561) 447-4939
James Schroder
Associate Vice President, Product Management
(561) 447-4321